---
title: "Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services"
ocid: "ocds-h6vhtk-066ac1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066ac1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066ac1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066ac1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2026-03-16"
---

# Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-h6vhtk-066ac1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066ac1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066ac1.json)

## Summary

The Student Loans Company, a central government public authority located in Glasgow, has completed the procurement process for Interactive Voice Recognition (IVR) Design Consultation and Audio Recording Services, in line with its brand and supporting a suite of 20 IVRs. This contract has been awarded and became active on 13 March 2026, with a one-year duration ending on 13 March 2027, and includes a potential 12-month extension. The procurement took place through a limited competition method, classified as below threshold, ensuring a targeted approach for service acquisition within the data and voice media industry category.

This tender presents significant opportunities for SMEs specialising in data and voice media services, particularly those capable of delivering robust audio solutions in line with corporate branding needs. Mazaru Limited, situated in Uxbridge, Middlesex, has secured this contract, indicating potential avenues for similar businesses to engage in collaborations or seek expertise in the IVR domain. With the contract valued at £66,000, this procurement offers a substantial growth opportunity for service providers looking to expand their portfolio in government contracts, particularly those with expertise in voice recording and consultation services.

## Notice

Procurement of IVR Design Consultation and Audio Recording Services in line with SLC's brand and subsequent Voice Recording Delivery to support SLC's suite of 20 IVRs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023384-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Mar 2026 |
| Contract period | 14 Mar 2026 - 13 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £66,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAZARU |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 32583000 - Data and voice media
- 79990000 - Miscellaneous business-related services
- 98390000 - Other services

## Release History

- 16 Mar 2026 at 10:58 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/023384-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/023384-2026
  16th March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066ac1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066ac1.json.