---
title: "Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning"
ocid: "ocds-h6vhtk-066aef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066aef"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066aef.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066aef.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2026-03-16"
---

# Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Award  
OCID: ocds-h6vhtk-066aef

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066aef.json)

## Summary

Transport for Wales Rail Limited has awarded a contract to Silver Rail for the "Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning". This procurement process falls under the services category and adheres to Welsh devolved regulations. The contract, valued at a gross amount of £4,943,624.40, aims to integrate existing digital retail and ticketing services with future functionality required for the UNO platform. Located in Pontypridd, United Kingdom, and currently at the award stage, the contract is set to commence on 26th May 2026, with an option for extension, potentially lasting until 26th May 2030. The direct procurement method was chosen due to Silver Rail's existing involvement with Transport for Wales Rail's digital services, which necessitates alignment with other third-party engagements by 23rd June 2029.

This tender provides significant opportunities for businesses specialising in point of sale software development and industry-specific software, particularly those with capabilities to develop and integrate platform solutions for digital retail and journey planning. Companies that are experienced in collaborating with large-scale utility buyers and can navigate Welsh devolved regulations would be well-positioned to take advantage of this contract. Moreover, firms with strategic partnerships or prior work with Transport for Wales Rail Limited and entities like Hitachi will find considerable growth potential, given the emphasis on technical collaboration and continuity in service delivery.

## Notice

SilverRail currently provides SilverCore for digital retail and ticketing, with Braintree as the payment service provider and SilverAgent for customer aftersales care for the TfW Rail web and app. They also supply a bus journey planning engine for the Traveline Cymru website and app. Both services will need to be integrated into UNO at a later stage. This contract therefore consolidates the two existing services and incorporates the future additional functionality required for UNO

### Procurement Information

SilverRail is already the provider for our existing TfW Rail web and app, as well as Traveline Cymru, which influences our partnerships with other third parties. Imaginet currently delivers the front end for the TFW Rail web and app, while Spindogs provides the front end for Traveline Cymru. Hitachi, the primary supplier of the UNO back end, has entered a contract with SilverRail to purchase their journey planning engine, which is essential for UNO. To successfully deliver UNO, the contract term must align with Hitachi's end date of 23/06/2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023464-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Mar 2026 |
| Contract period | 25 May 2026 - 26 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £4,119,687 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SILVER RAIL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212100 - Industry specific software development services
- 72212110 - Point of sale (POS) software development services

## Release History

- 16 Mar 2026 at 12:31 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/023464-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/023464-2026
  16th March 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.tfwrail.wales
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066aef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066aef.json.