---
title: "Crisis Cafe"
ocid: "ocds-h6vhtk-066b0b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066b0b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066b0b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066b0b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST"
published: "2026-03-27"
---

# Crisis Cafe

Buyer: CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-066b0b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066b0b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066b0b.json)

## Summary

The Cheshire and Wirral Partnership NHS Foundation Trust has extended the contract for the Crisis Cafe under its Provider Selection Regime (PSR) until 30th June 2026. Located in Chester, UK, the Crisis Cafe provides health services that cater to individuals experiencing mental health crises, offering a supportive environment outside the clinical setting. The extension ensures the continuity of services from 1st April to 30th June 2026 while preparations for a competitive procurement process commence for implementation on 1st July 2026. This strategic move comes after successful performance in meeting contract obligations, and the project is classified under health services, aligning with the NHS Long Term Plan for alternative mental health support. The procurement stage is currently at the award stage following a direct award procedure executed on 27th March 2026, with Independence Support Ltd as the supplier.

This contract extension presents substantial opportunities for businesses specialising in mental health services, particularly those capable of offering innovative support frameworks that align with the NHS Long Term Plan objectives. Companies experienced in collaborative healthcare practices, crisis intervention, or community mental health services may find this contract advantageous for expanding their portfolio and establishing strong local partnerships. With a service schedule maintained seven days a week, businesses equipped to handle the logistical and operational demands of this service model can leverage this extended contract to enhance their market presence while contributing to community health initiatives.

## Notice

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint. The East Crisis Cafes are established within the East locality. They are a familiar resource for communities to access and are meeting the requirements of the contract in terms of agreed performance within the financial envelope. It has been agreed to extend the current contract until 30th June 2026 in order for a competitive procurement process to be finalised. Due to lack of resource in teams this was not achieved previously but the planning process has commenced in readiness for 1st July 2026. The Trust recommendation is that the contract with the provider is extended as all outcomes and contractual obligations are currently being met and achieved. The provider has established and is maintaining positive relationships with stakeholders and other providers of mental health care. This includes the Trust First Response teams such as Home Treatment Team, and Crisis Line who regularly refer patients to the service. The service is open 7 days a week from 1pm to 10pm and provides a safe, welcoming and comfortable space away from a clinical environment for people in crisis, and those seeking to prevent the onset of a crisis. The team provide emotional support, practical advice, devise safety plans and offer signposting to patients. The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin.

### Lot Information

Lot 1

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 26th March 2026 to cwp.contracts@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. There has been no substantial change to the nature or cost of the service delivered. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard with the weighting 100 Approximate Lifetime Value of the Contract - PS76,481 The Service is intended to be provided; 01/04/2026 to 30/06/2026

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 26th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028254-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £76,481 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1BQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INDEPENDENCE SUPPORT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 27 Mar 2026 at 08:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028254-2026
- 23 Mar 2026 at 09:33 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026066-2026
- 16 Mar 2026 at 13:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023506-2026

## Notice URLs

- https://www.cwp.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066b0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066b0b.json.