---
title: "Social Media Listening"
ocid: "ocds-h6vhtk-066bc1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066bc1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066bc1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066bc1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2026-03-17"
---

# Social Media Listening

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-066bc1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066bc1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066bc1.json)

## Summary

The procurement process initiated by the West Midlands Combined Authority, identified as a sub-central public authority, pertains to the 'Social Media Listening' contract, which falls under the communication software category. This contract has been awarded to FENIX MEDIA LIMITED (T/A Pulsar) and is situated within the West Midlands region of the United Kingdom. The procurement method was limited, as it was below the threshold for complete competition. The contract was signed on 20th February 2026 and will commence on 1st April 2026, lasting until 31st March 2029. The total contract value is £46,800 GBP.

This contract represents a significant opportunity for businesses specialising in communication software solutions, particularly those capable of providing comprehensive social media listening services. SMEs like FENIX MEDIA LIMITED stand to benefit, especially if they are oriented towards digital communication tools and platforms. Businesses with expertise in software development for social media analytics can leverage this opportunity to enhance their offerings and tap into the public sector market. Suppliers may use this contract as a case study to bolster their portfolio and gain visibility with prospective public sector clients.

## Notice

WMCA requires social media listening across multiple platforms.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023841-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £46,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA LIMITED (T/A PULSAR |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48510000 - Communication software package

## Release History

- 17 Mar 2026 at 09:50 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/023841-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/023841-2026
  17th March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.pulsarplatform.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066bc1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066bc1.json.