---
title: "Tenant Satisfaction Measures"
ocid: "ocds-h6vhtk-066cd0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066cd0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066cd0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066cd0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BRENTWOOD BOROUGH COUNCIL"
published: "2026-03-17"
---

# Tenant Satisfaction Measures

Buyer: BRENTWOOD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-066cd0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066cd0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066cd0.json)

## Summary

The procurement process, titled "Tenant Satisfaction Measures," was initiated by Brentwood Borough Council, a sub-central government public authority located in Brentwood, United Kingdom. This process falls under the industry category of survey services within the region of UKH3. The tender aimed to conduct tenant satisfaction measures in alignment with the regulator of social housing's requirements, including repairs satisfaction surveys for 5% of monthly repairs. The procurement was carried out using a limited competition method, below the threshold, and is currently in the award stage with Essex County Council involved in publishing notice on behalf of Brentwood Borough Council. The contract was signed on 17 March 2026, and it is set to run from 1 April 2026 to 31 March 2028, with a total award value of £49,995.

This tender provides business expansion opportunities, particularly for companies specialising in survey services, as it requires expertise in tenant satisfaction measures and repairs surveys. The contract has been awarded to THE LEADERSHIP FACTOR LIMITED, a small to medium enterprise (SME) based in Huddersfield, which demonstrates the viability for SMEs with relevant experience to secure similar contracts. Companies operating in the UK and those able to deliver services in the UKH3 region might find additional opportunities to collaborate with public authorities like Brentwood Borough Council, thereby enhancing their portfolio and expanding their service offerings in partnership with local government entities.

## Notice

Conduct tenant satisfaction measures in line with the requirement from the regulator of social housing and to also include repairs satisfaction surveys for 5% of monthly repairs completed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024311-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £49,995 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRENTWOOD BOROUGH COUNCIL |
| Additional buyers | ESSEX COUNTY COUNCIL |
| Locality | BRENTWOOD |
| Post town | Chelmsford |
| Postcode | CM15 8AY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE LEADERSHIP FACTOR |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 17 Mar 2026 at 21:36 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/024311-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/024311-2026
  17th March 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.tlfresearch.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066cd0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066cd0.json.