---
title: "Waiver - ROH- MRI Software - Helpdesk software system Renewal Service"
ocid: "ocds-h6vhtk-066d7b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066d7b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066d7b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066d7b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST"
published: "2026-03-18"
---

# Waiver - ROH- MRI Software - Helpdesk software system Renewal Service

Buyer: THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-066d7b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066d7b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066d7b.json)

## Summary

The Royal Orthopaedic Hospital NHS Foundation Trust in Birmingham has completed a procurement process for the renewal of its helpdesk software system service, awarded to MRI Software. This tender falls within the services category and is part of the contract administration services industry. The procurement method utilised was direct, and termed as 'below threshold - without competition'. The contract, valued at approximately £27,878.74, commenced on 6th February 2026 and is set to conclude on 5th February 2027. The award and contract status are both active, indicative of the completion stage in the procurement cycle.

This procurement presents opportunities for small to medium-sized enterprises (SMEs) specialising in software or IT services, particularly those capable of providing contract administration services and helpdesk software solutions. Despite the direct procurement method, which bypasses competition, understanding the needs and standards required by the NHS Foundation Trust could position businesses advantageously for potential future contracts. MRI Software, characterised as an SME with a presence in London, showcases how similar businesses, especially those embedded in contract services, can expand their client base in the public sector.

## Notice

This service relates to the helpdesk software system renewal service by MRI Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024568-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Feb 2026 |
| Contract period | 6 Feb 2026 - 5 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £27,878 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B31 2AP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Northfield |
| Westminster constituency | Birmingham Northfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI SOFTWARE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79994000 - Contract administration services

## Release History

- 18 Mar 2026 at 12:37 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/024568-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/024568-2026
  18th March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066d7b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066d7b.json.