--- title: "ICT Managed Service Provider - Ferguslie Park Housing Association" ocid: "ocds-h6vhtk-066e6a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066e6a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066e6a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066e6a.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "FERGUSLIE PARK HOUSING ASSOCIATION LTD" published: "2026-03-19" --- # ICT Managed Service Provider - Ferguslie Park Housing Association Buyer: FERGUSLIE PARK HOUSING ASSOCIATION LTD Current stage: Tender OCID: ocds-h6vhtk-066e6a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066e6a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066e6a.json) ## Summary The Ferguslie Park Housing Association Ltd is actively seeking a competent and knowledgeable ICT Managed Service Provider to support its ICT infrastructure at Ferguslie Park, Paisley, UK. The procurement process, currently in the tender stage, invites suppliers to participate in a restricted procedure, with electronic submissions accepted until 17 April 2026. The contract, valued at up to GBP 250,000, will initially cover 36 months, with an optional extension of 24 months. It encompasses a wide range of ICT services, crucial for the housing association's operations, including strategic architecture, security management, and end-user support. Interested bidders will be assessed on quality and price criteria for a competitive selection process scheduled to proceed past the initial closing date. This tender offers significant growth opportunities for businesses in the information technology services sector, particularly firms excelling in consulting, software development, and internet support. Companies with experience in providing comprehensive ICT solutions and those capable of ensuring 24/7 operational continuity for critical social housing services will find themselves well-positioned to compete. Given the focus on community benefits and digital skills support, organisations looking to enhance their presence in the housing sector while positively impacting local communities will also find value in participating. The procurement promises stimulation in strategic development and customer engagement initiatives, fostering long-term supplier relationships. ## Notice FPHA are seeking to appoint a Managed Service Provider for their ICT Provision on a contract upto a maximum of 5 years. ### Lot Information Lot 1 Ferguslie Park Housing Association (FPHA) is an independent community-based housing association with over 800 properties and we are governed by a volunteer management committee, many of whom are our customers. We are a registered social landlord and a society under the Co-operative and Community Benefit Societies Act 2014. We have been a registered Scottish Charity since 2003 and do not distribute our surpluses, but rather, we reinvest these for the benefit of our current and future customers. We have one wholly-owned subsidiary, the New Tannahill Centre Ltd. It is also a registered Scottish Charity and is run by a committee of volunteers. Together we form The Ferguslie Group. FPHA are undertaking a procurement to appoint a suiably competent, experienced and knowledgeable ICT Managed Service Provider for upto a maximum of 5 years from appointment. The ICT environment is critical to the delivery of frontline social housing services. The scope of the contract includes the 24/7/365 support of the Group's ICT provision and will also include planned hardware and software updates over the period of the appointment. From an ICT viewpoint, FPHA, is a "single site" operation from its head office in the Tannahill Centre, 76 Blackstoun Road, Paisley, PA3 1NT where the secure server room is located. Primarily FPHA is single-site operation with remote and mobile working capability. The MSP is expected to deliver the following key services - Strategic architecture - Onboarding of all services in-scope of the solution - First-, second- and third-line service desk - Hosting, including support for the servers and associated storage - Security infrastructure including firewall management - Security Operations Centre which is staffed 24x7 and can readily respond to and independently action any alerts particularly outside of FPHA's normal business hours - Resilient connectivity between FPHA's Head Office and the hosting service - Resilient Internet connectivity - Telephone system - Local Wired and Wireless Area Networks - End-user support, with on-site visits if and as required - Building of new end-user devices and maintenance of these builds - Patching - Backup including Private/Public cloud hosted services Office 365 services including Email, OneDrive and SharePoint - Monthly service reports and meetings The final scope and delivery model will be refined during mobilisation in agreement with the Contractor Renewal: The contract will be appointed on an initial 36 month basis with the buyer retaining the option to extend the appointment beyond this period for a further 24 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024961-2026 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Mar 2026 | | Submission deadline | 17 Apr 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | £250,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FERGUSLIE PARK HOUSING ASSOCIATION LTD | | Locality | PAISLEY | | Post town | Paisley | | Postcode | PA3 1NT | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Renfrewshire | | Electoral ward | Paisley Northwest | | Westminster constituency | Paisley and Renfrewshire North | | Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 19 Mar 2026 at 09:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024961-2026 ## Notice URLs - http://www.fpha.org.uk/ - http://www.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000826460 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=826460 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=826460 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA13622 - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066e6a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066e6a.json.