--- title: "NW3134 - Governance, Risk & Compliance System" ocid: "ocds-h6vhtk-066f98" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066f98" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066f98.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066f98.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER LIMITED" published: "2026-03-19" --- # NW3134 - Governance, Risk & Compliance System Buyer: NORTHUMBRIAN WATER LIMITED Current stage: Tender OCID: ocds-h6vhtk-066f98 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066f98) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066f98.json) ## Summary Northumbrian Water Limited (NWL) has issued a tender to procure a Governance, Risk and Compliance System under the title "NW3134 - Governance, Risk & Compliance System". This procurement caters to the utilities industry and targets enhancing digital operations across its service areas in the North-East of England, Essex, and Suffolk. The tender, in its active stage, invites suppliers to submit proposals through NWL's Ariba Sourcing tool, following an open procurement method with a competitive flexible procedure. The procurement aims to finalise the contract by June 2026, with implementation slated for July to December 2026 leading to a January 2027 go-live. The process specifies submission deadlines, including expressions of interest by 14 April 2026 and completed tenders by 21 April 2026. The total estimated gross contract value amounts to GBP 2,160,000 across a potential renewal span extending to 2041. This tender provides significant business growth opportunities, particularly for IT firms specialising in industry-specific software packages, software-related services, and database utilities. The partnership with NWL promises expansive usage across multiple business areas, integrating advanced workflow automation, MAS9, Azure Entra, O365, and Oracle HCM functionalities. Businesses adept at delivering high-quality, automated governance, risk, and compliance solutions will find it advantageous to compete. The tendering process, which includes multiple stages such as initial tender submissions, supplier negotiations, and the invitation for Best and Final Offers, ensures a robust selection standard that offers small and medium-sized enterprises the opportunity to showcase competitive pricing and innovative solutions. Furthermore, inclusion criteria encourage diverse business participation, including sheltered workshops, thereby supporting broader economic engagement. ## Notice Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England, Essex, and Suffolk. It is NWL's vision 'to be the most digital water company in the world'. Northumbrian Water Group (NWG) is a large and diverse organisation which employs a varied set of processes to achieve its business outcomes. To ensure that it meet its regulatory requirements (OFWAT, Defra, DWI, EA and UKAS requirements), statutory requirements (Health and Safety requirements; Environmental safety requirements), shareholder requirements and customer requirements it attempts to identify risks, incidents and associated mitigations to reduce the probability of interruption of its core business processes, therefore it is our mission to find a Governance, Risk and Compliance (GRC) solution that supports this. NWL wish to procure a 3 year contract (with options to extend for 3+3+3+3 years) for a new Governance, Risk and Compliance tool. The tool will be used across all areas of the business and will support NWL employees who are either based at one of our numerous sites, work from home or who are field based in completing their daily tasks in line with regulatory, statutory, shareholder and customer requirements. Our current GRC tool is used by over 6000 users to capture GRC data. The current solution allows NWL employees to collect information using forms (including images and map information) which can be created on a 'self-serve' basis on desktop and mobile (with offline data capture functionality). This information is manually reviewed by the admin team and assigned to the appropriate workflow in the system backend. Reports are then created and exported to create PowerBI dashboards and reports. The key features that we are looking for in a new solution are for it to support us with providing an easy, timely and high-quality employee user experience and help us to continue with our journey to drive automation and self-service in capturing governance, risk, and compliance data - key desirable features of the new solution are listed below: * Workflow automation * MAS9 integration * Azure Entra/Active Directory integration * O365 integration (specifically PowerBI) * Oracle HCM integration * Dashboard functionality * Reporting functionality * Scheduling of tasks * Fully functional remote mobile device application * Non-NWL user access (i.e., contractor resource) * Document repository (i.e. guides/training manuals) * Training and competency functionality NWL have an objective to procure a GRC solution by end of June 2026 with implementation to take place between July 2026 and December 2026 in anticipation for a planned go live date of January 2027. Within our requirements there are also items we would look to introduce at some future stage, subject to business needs. ### Lot Information Lot 1 Renewal: NWL wish to procure a 3 year initial term contract with options to extend for an additional 3+3+3+3 years for a new Governance, Risk and Compliance tool ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/025460-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Mar 2026 | | Submission deadline | 14 Apr 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 29 Jun 2026 - 29 Jun 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,800,000 | | Lots value | £1,800,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER LIMITED | | Locality | PITY ME | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | TLC2 Northumberland, and Tyne and Wear, TLH14 Suffolk CC, TLH3 Essex | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48100000 - Industry specific software package - 48600000 - Database and operating software package - 48700000 - Software package utilities - 72260000 - Software-related services ## Release History - 19 Mar 2026 at 17:04 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025460-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/025460-2026 19th March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/Attachment/A-13449 Specification ## Notice URLs - https://s1.ariba.com - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066f98. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066f98.json.