---
title: "Interim Managed Service Provider"
ocid: "ocds-h6vhtk-066fa1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066fa1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066fa1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066fa1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GOVERNMENT PROPERTY AGENCY"
published: "2026-04-09"
---

# Interim Managed Service Provider

Buyer: GOVERNMENT PROPERTY AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-066fa1

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066fa1.json)

## Summary

The Government Property Agency has facilitated a direct award contract titled "Interim Managed Service Provider" in the industry category of IT services, specifically concerning consultancy and support within the United Kingdom. The contract addresses the need for expert Microsoft support services, including the management of Entra ID, Conditional Access policies, and Multi-Factor Authentication to enhance cyber security. Bridgeall Limited, located in Glasgow, is appointed as the supplier and commenced service on 1 April 2026, extending until 31 March 2027. This contract is a temporary solution as the GPA outlines its strategic approach to Microsoft service management. The direct award was deemed necessary under the Procurement Act 2023 due to the potential difficulties and costs associated with switching suppliers midstream without disrupting existing processes.

This tender presents an excellent growth opportunity for small and medium-sized enterprises (SMEs) in the IT sector, particularly those with Microsoft Gold Partner status or specialised skills in managing Microsoft products and services. The direct award method highlights a preference for suppliers who can seamlessly integrate with existing systems and fill immediate technical support needs. Companies already familiar with GPA's systems or those capable of rapidly acquiring customer-specific knowledge could gain a competitive edge. By engaging in contracts like these, SMEs can not only expand their portfolio but also enhance their reputation within central government procurement processes.

## Notice

The requirement is for a direct award for the provision of expert Microsoft support services. This includes proactively managing Entra ID, Conditional Access policie, and MFA to strengthen endpoint security and mitigate cyber risks. The existing service gap necessitates expert, multi-tiered support to reduce the internal IT burden and ensure faster resolution of technical incidents and user access issues. Procuring a third-party Microsoft Gold Partner to manage backup services moves the GPA to a secure future state, further data retention as well as ransomware protection. Sustained support for Azure Virtual Desktop centralises IT administration, ensuring a secure, scalable digital workplace. Standard procurement processes can cause delays for emerging business needs; the Professional Services Retainer fills this gap by allowing immediate access to engineers for urgent projects and will only be used if required. This arrangement serves as an interim solution while the GPA develops its wider strategic Microsoft implementation and managed service partner strategy

### Procurement Information

Direct award justified via Procurement Act 2023:Section 41 and Schedule 5, Paragraph 7 Under the Act, a contracting authority may award a contract directly if the justification for "Additional or Repeat Goods, Services or Works" is met. Specifically, the GPA relies on the following legal conditions: 7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. The Supplier is currently engaged in a provision of a managed service that utilises both the supplier's knowledge and experience and associated system development, governance and compliance services within their resource pool. To change suppliers at this point would be detrimental to the service provision , and will require significant re-work of processes and service approaches, causing an increase in technical debt, cost increases and time delays. This arrangement is acting as an interim solution while GPA develops it's wider Microsoft strategy, which will include an appointed strategic implementation and managed service partner. Offboarding the current supplier and onboarding a new supplier now to perform the same task for a limited period, before transitioning again under the future strategy will create serious disruption and further increase cost and risk. On that basis it's suggested that the conditions in paragraph 7 are met.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032392-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £203,500 |
| Contracts value | £203,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT PROPERTY AGENCY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIDGEALL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Apr 2026 at 12:12 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/032392-2026
- 19 Mar 2026 at 17:36 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/025482-2026
- 19 Mar 2026 at 17:27 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/025476-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/032392-2026
  9th April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/025482-2026
  19th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/025476-2026
  19th March 2026 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14547

## Notice URLs

- http://www.bridgeall.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066fa1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066fa1.json.