---
title: "Qwell - Adult Digital Mental health provision (18+)"
ocid: "ocds-h6vhtk-066fb7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066fb7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-066fb7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-066fb7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD"
published: "2026-03-19"
---

# Qwell - Adult Digital Mental health provision (18+)

Buyer: NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-066fb7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-066fb7.json)

## Summary

The NHS Cheshire and Merseyside Integrated Care Board is directing an intention to award notice for the procurement of "Qwell - Adult Digital Mental Health Provision (18+)" under the Provider Selection Regime. This service, classified under the health services industry, aims to provide digital mental health support to adults in Knowsley. The ongoing procurement stage marks the standstill period, allowing providers to make representations within eight working days as of the publication on 19th March 2026. The contract, valued at £38,140 annually, is awarded through a limited procurement method without prior publication of a call for competition and is scheduled to commence on 1st April 2026, concluding on 31st March 2027.

With the focus on enhancing integration, collaboration, service sustainability, and improving access, this procurement presents notable growth opportunities for businesses specialising in digital health services, particularly those offering innovative solutions to reduce health inequalities. The incumbent provider, Kooth Digital Health Ltd, is positioned as the supplier due to their expertise in providing comprehensive, anonymous mental health support platforms. Businesses capable of offering robust digital self-help tools and professional support resources would be well-suited to tender in similar future opportunities, fostering community wellbeing and expanding outreach through digital platforms.

## Notice

Qwell - Adult Digital Mental health provision (18+) Qwell is a BACP accredited service that has provided an anonymous mental health support for adults (18+) through their digital service in Knowsley, supporting 2,142 individuals per year. It is available 365 days per year with immediate 1:1 access to experienced counsellors and wellbeing practitioners during the hours of 12pm-10pm Monday - Friday, and 6pm - 10pm weekends. The platform includes: * Digital self-help tools including journals, goal trackers and mini activities * A pre-moderated and active community delivering peer support through discussion posts, live forums based on current presenting issues and an extensive library of peer and professional created content * 1-2-1 chat and messaging functionality to engage with practitioners (counsellors, emotional wellbeing practitioners)

### Lot Information

Lot 1

NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via Direct Award C to incumbent provider to deliver Online Adults Mental Health and Wellbeing Provision Service in Knowsley. The contract will start on the 1st of April 2026, expire on 31st March 2027 and has an annual contract value of PS38140.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025506-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £38,140 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD71 East Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 19 Mar 2026 at 19:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025506-2026

## Notice URLs

- https://connect.kooth.com/
- https://www.cheshireandmerseyside.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-066fb7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-066fb7.json.