---
title: "FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE"
ocid: "ocds-h6vhtk-067098"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067098"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067098.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067098.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2026-03-20"
---

# FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-067098

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067098.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract under the Provider Selection Regime Wales (PSR Wales) for the FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE. This contract focuses on health services within the Swansea Bay University Health Board Footprint, covering regions such as Swansea and Neath Port Talbot (UKL18). The tender is classified under health services (CPV code 85100000) and falls under the services category. The awarding of this contract was confirmed on 20th March 2026, with the service provision spanning from 1st April 2026 to 31st March 2029. The procurement process followed the Direct Award Process 2 due to the expiry of an existing contract, ensuring continuity and effective service delivery by the sole provider, Citizens Advice Swansea Neath Port Talbot (CASNPT).

This tender provides significant opportunities for business growth, particularly for specialised health service providers aiming to collaborate with established entities such as CASNPT. The contract is specifically tailored and integrates outreach services in high-deprivation areas, addressing unmet community health needs. Businesses equipped to offer similar localised health support or those involved in community welfare advisory roles are well-positioned to explore future collaborations or expand their existing services in the region. Given the emphasis on health outcomes and community-wide welfare enhancement, providers with expertise in health services and community engagement stand to benefit from making strategic partnerships or leveraging their capabilities to meet regional health service demands.

### Lot Information

Lot 1

The incumbent provider, Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the Population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two). This current contract is so specific and there are no other Providers registered to deliver this service it is deemed that CASNPT is the sole provider to deliver this contract. Direct Award Process 2 has been considered the most appropriate procurement process for the purposes of this requirement as the term of an existing contract is due to expire, and the commissioner has proposed a new contract to replace that existing contract at the end of its term; the proposed contracting arrangements are not a considerable change; and the commissioner is of the view that the existing providers are satisfying the existing contract and will likely be able to satisfy the proposed contract to a sufficient standard. Information regarding the estimated lifetime value of the contract and the existing contract has not been published and is withheld under regulation 23(1) due to commercial sensitivity. The dates between which the services are intended to be provided : 01/04/2026 to 31/03/2029

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025885-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | BAGLAN |
| Post town | Swansea |
| Postcode | SA12 7BX |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL44 Neath Port Talbot |
| Local authority | Neath Port Talbot |
| Electoral ward | Aberavon |
| Westminster constituency | Aberafan Maesteg |
| Delivery location | TLL18 Swansea |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE SWANSEA NEATH PORT TALBOT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 20 Mar 2026 at 15:17 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/025885-2026

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067098. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067098.json.