---
title: "Tri.x online social care policies and procedures for CYP and ASC"
ocid: "ocds-h6vhtk-0670e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0670e5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0670e5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0670e5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2026-03-23"
---

# Tri.x online social care policies and procedures for CYP and ASC

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0670e5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0670e5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0670e5.json)

## Summary

The procurement process, initiated by Suffolk County Council, centred around the provision of online social care policies and procedures for Children and Young People (CYP) and Adult Social Care (ASC) services. The contract, titled "Tri.x online social care policies and procedures for CYP and ASC," falls under the services category and was awarded to SIGNIS LIMITED. The contract commenced on 10th September 2025 and is due to terminate on 9th September 2028, with the option for extension up to 2031. This procurement was conducted through a direct method, below the threshold and without competition, reflecting in its completion designation. The services will be delivered within the UKH14 region, highlighting the localised nature of the contract to Ipswich, UK.

This tender presents growth opportunities for technology firms specialising in software packages and information systems, specifically those adept at preparing training manuals. As a direct procurement below the threshold, smaller enterprises or SMEs, akin to SIGNIS LIMITED, could find unique prospects in adapting to niche market demands, particularly within local government sectors. The extension potential offers an attractive long-term engagement for firms capable of delivering innovative and efficient solutions tailored to evolving social care needs. Businesses with expertise in policy compliance and digital transformation in social care will be well-positioned to benefit from similar future opportunities within the Suffolk region.

## Notice

This is a retrospective contract details notice for the provision of online social care policies and procedures for Children and Young People (CYP) and Adult Social Care (ASC) services. For the avoidance of doubt, the start date of this contract was 10th September 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026035-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Sep 2025 |
| Contract period | 9 Sep 2025 - 9 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £144,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SIGNIS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 92 - Recreational, cultural and sporting services

### Codes

- 48000000 - Software package and information systems
- 92312212 - Services related to the preparation of training manuals

## Release History

- 23 Mar 2026 at 08:17 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/026035-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/026035-2026
  23rd March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.trixonline.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0670e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0670e5.json.