---
title: "Money & Advice Service"
ocid: "ocds-h6vhtk-06714d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06714d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06714d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06714d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EXETER CITY COUNCIL"
published: "2026-07-20"
---

# Money & Advice Service

Buyer: EXETER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06714d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06714d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06714d.json)

## Summary

Exeter City Council has awarded a contract for the Money & Advice Service under the Crisis & Resilience Fund to NAVIGATE, leveraging a competitive flexible procedure. The service, characterised by a "light touch" procurement regime, aims to offer various financial assistance services including income maximisation, budgeting support, and priority-debt advice. The procurement process used was open, allowing broad participation, with the contract being signed on 9th July 2026. The contract, valued at £936,000 gross, started on 10th July 2026 with a potential maximum extension until 30th June 2029, facilitating services across the United Kingdom, particularly in the UKK4 region which includes Exeter. This opportunity was part of the procurement life cycle that progressed from planning through to the award stage in 2026.

This tender provides significant opportunities for businesses specialising in financial advisory and social services, particularly those experienced in handling health and social work services. The procurement was designed to include SMEs and VCSEs, enhancing industry competitiveness and diversity. The service model encourages collaboration with housing and crisis management services, making it an attractive venture for enterprises invested in comprehensive, client-centred service delivery. Businesses that can provide efficient, multi-channel support and advocacy, leveraging digital platforms and personalised services, will find robust growth potential in this contract, fostering long-term partnerships and contributing to community financial resilience.

## Notice

Exeter City Council is commissioning a Money Advice & Resilience Service as part of the Crisis & Resilience Fund (CARF). The service will provide income maximisation, budgeting support, priority-debt advice, savings and income-smoothing interventions, and practical advocacy to help residents withstand and recover from financial shocks. The provider will act as the primary warm-referral destination from Crisis Payments, Housing Payments, Housing Needs and VCSE partners, delivering a trauma-informed, accessible, multi-channel service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068387-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2026 |
| Submission deadline | 10 Apr 2026 |
| Future notice date | Not specified |
| Award date | 9 Jun 2026 |
| Contract period | 9 Jul 2026 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £780,000 |
| Lots value | £780,000 |
| Awards value | £780,000 |
| Contracts value | £780,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EXETER CITY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX1 1JN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St David's |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NAVIGATE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Jul 2026 at 14:57 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/068387-2026
- 9 Jul 2026 at 08:28 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/064473-2026
- 23 Mar 2026 at 12:18 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026226-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/068387-2026
  20th July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/064473-2026
  9th July 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/026226-2026
  23rd March 2026 - Tender notice on Find a Tender

## Notice URLs

- http://www.navigatecharity.org.uk
- https://exeter.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06714d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06714d.json.