--- title: "Service Charge Review" ocid: "ocds-h6vhtk-067152" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067152" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067152.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067152.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "THURROCK COUNCIL" published: "2026-03-25" --- # Service Charge Review Buyer: THURROCK COUNCIL Current stage: Tender OCID: ocds-h6vhtk-067152 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067152) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067152.json) ## Summary The procurement process initiated by Thurrock Council in March 2026 involves an "open" competition for the "Service Charge Review" project. Situated in Grays, United Kingdom, the council is a sub-central government authority aiming to procure services within the industry categories of system quality assurance, financial auditing, and consultancy services. Prospective bidders can submit proposals until 24 April 2026, with opportunities to raise enquiries before 30 March 2026. The project is classified as below the threshold for open competition, implying an unrestrictive invitation to suitable entities capable of delivering quality assessments, financial audits, and system reviews under various CPV classifications. The planned commencement of contract activities is set for 15 June 2026. This tender presents significant opportunities for businesses specialising in financial management and consultancy, system analytics, or auditing services. The comprehensive scope requiring expertise in reviewing service charge systems and delivering improvement roadmaps offers a substantive growth potential, ensuring client engagement, policy alignment, and operational enhancements. Businesses focused on quality service delivery, especially those capable of risk-based diagnostics and system optimisation, would be well-positioned to leverage their competencies. The open competition format further encourages diverse business participation, fostering new partnerships with a public sector authority keen on effective and transparent financial practices. ## Notice The Council is seeking to procure a specialist partner to: 1. Diagnose strengths, weaknesses and risks across all layers of our service charge system and delivery model, using risk-based sampling to identify areas of concern such as high spend, high complaints or complex leases. An evidence led approach should test both billing accuracy and the actual performance of services funded by service charges. 2. Provide a prioritised, costed improvement roadmap which addresses all relevant areas including policy/process, systems/data, procurement, contract management and resident engagement. This should be categorised as quick wins and medium to long-term changes. 3. Produce clear, tribunal ready evidence trails for costs, apportionment and compliance; and clear resident facing materials to improve transparency. 4. Deliver a final Phase 3 whole population review so that every service charge scheme/block is reviewed, reconciled and assured, with corrections implemented or scheduled with a timebound plan, and with resident communications prepared. 5. Support Member and resident confidence by aligning our service charges policy and approach with all relevant statute and good practice. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/027347-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Mar 2026 | | Submission deadline | 24 Apr 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Jun 2026 - 15 Jun 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THURROCK COUNCIL | | Locality | GRAYS | | Post town | Romford | | Postcode | RM17 6SL | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH32 Thurrock | | Local authority | Thurrock | | Electoral ward | Grays Riverside | | Westminster constituency | Thurrock | | Delivery location | TLH3 Essex, TLH32 Thurrock, TLH34 Essex Haven Gateway, TLH35 West Essex, TLH36 Heart of Essex, TLH37 Essex Thames Gateway, TLJ South East (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 66171000 - Financial consultancy services - 72225000 - System quality assurance assessment and review services - 79212000 - Auditing services - 79212100 - Financial auditing services - 79212300 - Statutory audit services - 79212500 - Accounting review services - 79412000 - Financial management consultancy services ## Release History - 25 Mar 2026 at 13:43 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027347-2026 - 23 Mar 2026 at 15:56 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026414-2026 - 23 Mar 2026 at 12:42 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026237-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/027347-2026 25th March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/026414-2026 23rd March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/026237-2026 23rd March 2026 - Tender notice on Find a Tender - https://in-tendorganiser.co.uk/thurrockcouncil/aspx/ITFramework.aspx?SK=263de0ba-a4cf-469e-bfa4-9765d55fa77f Link to Tender - https://in-tendhost.co.uk/thurrockcouncil Link for suppliers to register on In-tend portal. ## Notice URLs - http://www.thurrock.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067152. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067152.json.