---
title: "Dental Referral Management Service - Hertfordshire 26/28"
ocid: "ocds-h6vhtk-06721d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06721d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06721d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06721d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2026-04-07"
---

# Dental Referral Management Service - Hertfordshire 26/28

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-06721d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06721d.json)

## Summary

The NHS Hertfordshire and West Essex Integrated Care Board has conducted a procurement process under the Provider Selection Regime (PSR) Regulations 2023 for the Dental Referral Management Service in Hertfordshire, spanning 2026 to 2028. The tender, classified under the "Dental practice and related services" category, aims to manage all dental referrals for specialist services including orthodontics, oral surgery, sedation, and community dental services. The procurement is at the award stage, following a direct award process as outlined in the PSR, with the contract commencing on 1 April 2026 and running until 31 March 2029. The contract's lifetime value is £478,950, paid incrementally on a monthly basis over the duration. The contracting authority, located in Hemel Hempstead, United Kingdom, has ensured that the existing provider meets all necessary service quality standards.

This tender presents significant opportunities for businesses specialising in healthcare service provision, particularly those experienced in managing referral systems. The procurement method—a limited, direct award—favours suppliers like Referral Management Services Limited that are currently delivering the services, yet it still highlights competition readiness. Small to medium-sized enterprises with expertise in digital health solutions or those capable of executing clinically driven service delivery models may find potential growth through partnerships or subcontracting opportunities under the main contract holder. The ongoing demand for efficient, digitally managed healthcare solutions underscores the attractiveness of this contract for businesses aiming to enhance their footprint in the health services sector.

## Notice

The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.

To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.

### Lot Information

Lot 1

The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.

All referrals except for oral surgery are delivered via a clinically approved algorithm. Oral Surgery referrals are triaged by Consultant level clinicians.

There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the Basic and Key Criterion.

Options: The Contract is over a 2yr duration on a 1+1 year term.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 02/04/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031448-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £579,450 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | MARLOWES, HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP1 1DN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Hemel Hempstead Town |
| Westminster constituency | Hemel Hempstead |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REFERRAL MANAGEMENT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85130000 - Dental practice and related services

## Release History

- 7 Apr 2026 at 12:02 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031448-2026
- 23 Mar 2026 at 20:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026539-2026

## Notice URLs

- http://www.dental-referrals.org
- https://www.hertsandwestessex.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06721d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06721d.json.