--- title: "Housing Service Charge & Rents System" ocid: "ocds-h6vhtk-067308" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067308" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067308.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067308.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MIDLAND HEART LIMITED" published: "2026-03-24" --- # Housing Service Charge & Rents System Buyer: MIDLAND HEART LIMITED Current stage: Planning OCID: ocds-h6vhtk-067308 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067308) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067308.json) ## Summary The procurement process, conducted by Midland Heart Limited, is at the planning stage and aims to replace the existing Housing Service Charge & Rents system with a modern, future-fit software solution. The project is classified within the "Software package and information systems" industry category and is intended to serve various regions across the United Kingdom, including UKC, UKD, UKE, and other areas. A suppliers day is scheduled for 28th April 2026 via Microsoft Teams, providing an opportunity for interested parties to engage with the organisation's requirements, with the deadline to express interest being the same day. This tender offers significant opportunities for businesses specialising in software solutions, particularly those capable of delivering scalable platforms that enhance financial operations and tenant experience. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the contract supports SME suitability. The procurement method includes a framework agreement, and the contract period is set to commence on 1st April 2027, running until 31st March 2029, with potential for renewal. This is an excellent opportunity for firms seeking to expand their client base within the public sector, providing innovative solutions that ensure regulatory compliance and operational efficiency. ## Notice We are seeking a modern, future fit software solution to replace the existing Housing Service Charge & Rents system. The new platform must support accurate housing rent and service charge management, provide transparent calculations, and integrate seamlessly across housing, finance, asset and contract management operations. The new system will need to reduce operational risk, eliminate spreadsheet driven processes, and deliver a single, trusted source of truth for property related financial data. The project aims to transform our financial operations by moving from reactive, fragmented data management to a proactive, integrated, and transparent service charge environment. We seek a partner who can provide a scalable solution that ensures regulatory compliance while putting the tenant experience at the heart of our operations. ### Planning Information We are seeking a modern, future fit software solution to replace the existing Housing Service Charge & Rents system. The new platform must support accurate housing rent and service charge management, provide transparent calculations, and integrate seamlessly across housing, finance, asset and contract management operations. The new system will need to reduce operational risk, eliminate spreadsheet driven processes, and deliver a single, trusted source of truth for property related financial data. The project aims to transform our financial operations by moving from reactive, fragmented data management to a proactive, integrated, and transparent service charge environment. We seek a partner who can provide a scalable solution that ensures regulatory compliance while putting the tenant experience at the heart of our operations. We will be holding a suppliers day on 28th April 2026 via Microsoft Teams to discuss our requirements and answer any questions that the market may have. If you wish to participate in the session please express your interest via email to alex.lawrence@midlandheart.org.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/026954-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Framework | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Mar 2026 | | Submission deadline | Not specified | | Future notice date | 1 May 2026 | | Award date | Not specified | | Contract period | 31 Mar 2027 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MIDLAND HEART LIMITED | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 1LZ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 24 Mar 2026 at 15:42 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/026954-2026 - 24 Mar 2026 at 15:38 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/026951-2026 - 24 Mar 2026 at 15:29 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/026941-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/026954-2026 24th March 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/026951-2026 24th March 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/026941-2026 24th March 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067308. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067308.json.