---
title: "EPOS (Electronic Point of Sale) and Management system.System for Tatton Park"
ocid: "ocds-h6vhtk-0673fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0673fd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0673fd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0673fd.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CHESHIRE EAST BOROUGH COUNCIL"
published: "2026-05-15"
---

# EPOS (Electronic Point of Sale) and Management system.System for Tatton Park

Buyer: CHESHIRE EAST BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-0673fd

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## Summary

The procurement process initiated by Cheshire East Borough Council is aimed at enhancing the Electronic Point of Sale (EPOS) and Management Information System at Tatton Park. This tender, currently active and at the tendering stage, focuses on deploying modern transactional software across the park to optimise income from both physical and online transactions. Interested suppliers must take note of the tight timeline, with the expression of interest deadline set for 17th June 2026, and potential on-site demonstrations scheduled between 16th July 2026 and 21st August 2026. The procurement applies a competitive flexible procedure and invites submissions through the electronic platform Proactis - The Chest.

This tender presents significant business growth opportunities, particularly for suppliers specialising in software packages and information systems within the heritage and tourism sectors. The contract stipulates a five-year initial period with potential extensions, potentially spanning until 2036. SME and VCSE organisations are especially encouraged to participate, making it an ideal opportunity for these entities to showcase innovation and technical capabilities, particularly in AI, retail management, and secure financial transactions. Businesses adept in enhancing visitor experiences through technology and capable of delivering robust management solutions for ticketing and hospitality sales are well-suited to compete for this contract.

## Notice

Provision of EPOS (Electronic Point of Sale)and Management Information Support and maintenance contract at Tatton Park. To upgrade and modernise the transactional software used by front of house electronic point of sales terminals located across Tatton Park. Increase the income received from visitors and customers to Tatton Park. Provide refreshed income taking facilities in order that Tatton can capitalise all trading income opportunities at Tatton both face to face and via on line sales. This will involve flexibility of receiving the most up to date methods of receiving income. It is important that all income received is taken in a safe and secure manner. Providing the customers/visitors with ease of cash/money taking facilities Ensure the new system has the ability to evolve in line with changes in technology and takes account of innovations in the technical sector including AI developments All income received has built in appropriate security and audit trail facilities in this local authority Historic Heritage attraction.

### Lot Information

Lot 1

Options: Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036

Renewal: Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044891-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2026 |
| Submission deadline | 5 Jun 2026 |
| Future notice date | 1 May 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £400,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST BOROUGH COUNCIL |
| Additional buyers | CHESHIRE EAST COUNCIL |
| Locality | CREWE |
| Post town | Crewe |
| Postcode | CW1 2JZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Crewe Central |
| Westminster constituency | Crewe and Nantwich |
| Delivery location | TLD6 Cheshire, TLD62 Cheshire East |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 May 2026 at 12:00 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/044891-2026
- 25 Mar 2026 at 14:41 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/027395-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/044891-2026
  15th May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/027395-2026
  25th March 2026 - Planned procurement notice on Find a Tender
- https://procontract.due-north.com
  Proactis (The Chest) procurement portal 10 Tatton Park EPOS CFP Instructions for Suppliers (this document) 20 CFP Response Document 1 - Participation and Shortlisting Questionnaire (PSQ) 30 CFP Response Doc 2 - Tender Quality Response Questionnaire FINAL 40 Appendix 1a Tatton Park EPOS and Ticketing System Functional Requirements FINAL 50 CEC draft Software Hardware and Services Agreement 60 Appendix 1b Pricing Schedule FINAL 70 Tatton Park EPOS and Ticketing System User Stories FINAL 80 Appendix 3a IAQ Part 1 81 Appendix 3b ICT Security Questionnaire Part 2 82 Appendix 3c ICT Security Questionnaire Part 3 (Mobile applications) 83 Appendix 3d ICT Security Questionnaire Part 4 (AI & Machine Learning)

## Notice URLs

- http://www.cheshireeast.gov.uk/
- https://procontract.due-north.com/Home/About
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

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