---
title: "TVCA-PROC-0749 - Your Bus Journey Survey"
ocid: "ocds-h6vhtk-067576"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067576"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067576.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067576.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TEES VALLEY COMBINED AUTHORITY"
published: "2026-03-26"
---

# TVCA-PROC-0749 - Your Bus Journey Survey

Buyer: TEES VALLEY COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-067576

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067576)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067576.json)

## Summary

The Tees Valley Combined Authority, situated at Teesside International Airport, Darlington, has recently awarded the contract titled "TVCA-PROC-0749 - Your Bus Journey Survey" to Transport Focus. This procurement process pertains to the surveying services industry and falls under the services category. The contract, which was granted through a direct procurement method without competition, spans from 1st April 2026 to 31st August 2027, with the potential for up to two additional one-year extensions. The overall maximum value of the contract, assuming all extensions are utilised, is set to £173,064. This initiative, supporting the Department for Transport’s strategy, aims to provide a consistent national survey of local bus services outside of London, aiding the improvement and benchmarking of passenger experience across England.

The Your Bus Journey Survey contract offers substantial growth opportunities for businesses specialising in customer survey services and public transport consulting. Companies that excel in data collection, passenger experience analysis, or those with expertise in conducting large-scale surveys can significantly benefit. Engaging with Tees Valley Combined Authority could also pave the way for future collaborations within the public sector, expanding business networks and fostering innovation in customer-focused transport solutions. Eligible businesses must possess capabilities to extend the survey and deliver consistent, high-quality insights that will contribute to nationwide transport service improvements.

## Notice

Tees Valley Combined Authority (the 'Contracting Authority') are awarding a below threshold contract to Transport Focus for the provision of the Your Bus Journey Survey. As a condition of receiving LABG funding, local authorities will be asked to use a proportion of their allocation to participate in Transport Focus' 'your bus journey' annual survey. This will enable the survey to be expanded, helping provide passengers with a consistent view of their local bus services. Passenger experience forms an important part of the framework and on that basis it has been agreed by the Department for Transport that Your Bus Journey will become a national survey covering all local authorities in England (outside of London). This will ensure consistency across the country and enable us to identify and share best practice. The maximum contract value should the 2 options to extend be utilised is PS173,064. The initial first year of the contract is guaranteed at a value of PS57,063.50.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028058-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £173,063 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TEES VALLEY COMBINED AUTHORITY |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL2 1NJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Sadberge & Middleton St George |
| Westminster constituency | Stockton West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPORT FOCUS |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71355000 - Surveying services
- 79311200 - Survey conduction services
- 79342310 - Customer survey services

## Release History

- 26 Mar 2026 at 15:16 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/028058-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/028058-2026
  26th March 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067576. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067576.json.