---
title: "Contract Award for Pensions Administration Software"
ocid: "ocds-h6vhtk-0676a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0676a7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0676a7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0676a7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA"
published: "2026-03-27"
---

# Contract Award for Pensions Administration Software

Buyer: THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA  
Current stage: Award  
OCID: ocds-h6vhtk-0676a7

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## Summary

The Royal Borough of Kensington and Chelsea has concluded a direct award contract for the provision of pensions administration software, valued at £956,544, to Heywood Ltd. This procurement falls under the services category and is classified within the software package and information systems and software support services sectors. The contract spans from 15 April 2026 to 31 March 2029, with the award pending signature expected by 14 April 2026. The decision to proceed with a direct award was driven by urgency due to statutory obligations under LGPS Regulations 2013 and the impending expiry of the current contract on 31 March 2026. The location for delivery is the United Kingdom, and the direct award approach is justified under the Procurement Act 2023, Paragraph 13, due to the necessity to meet legal requirements efficiently within the given timeframe.

This tender represents a significant growth opportunity for businesses specialising in pensions administration software, particularly those based in the software support sector. Large-scale suppliers with the capability to handle complex data migration and system integration will find this contract especially lucrative. Companies can leverage this contract to establish long-term relationships with local authorities, enhancing their portfolio through critical statutory service provision. Suppliers with expertise in compliance with regulatory frameworks in public sector procurement will be particularly well-suited to such direct award opportunities, allowing them to contribute significantly to local government efficiency and public service delivery.

## Notice

The Royal Borough of Kensington & Chelsea (RBKC) is intending to directly award a software contract to Heywood Ltd for the provision of pensions administration software. The contract will be established for three years commencing on 1 April 2026.

### Procurement Information

The Council as a Local Authority and as an Administering Body must comply with and has statutory obligations under the LGPS Regulations 2013 (as amended) which are made under The Superannuation Act 1972. To meet its statutory obligations, the Council must, among other things, meet the requirements on administering authorities set out in Part I (Membership, contributions, and benefits), Part II (Administration) and Part III (Governance) of the LGPS Regulations 2013. The Pension Administration system is critical for delivering member benefits, managing the pensioner payroll and meeting the Council's statutory obligations. Paragraph 13 of Schedule 5 of the Procurement Act 2023 provides a justification for the direct award of public contracts where it is strictly necessary for reasons of urgency and where a public contract cannot be awarded on the basis of a competitive tendering process. The services are strictly necessary to meet statutory obligations. The current contract expires on 31 March 2026, and there is insufficient time to conduct a competitive procurement process. Furthermore, migration of pensions data is complex and onboarding of a new provider typically requires 14-18 months after completion of a procurement process. This cannot be accommodated within the remaining timeframe. Without a new contract in place, officers would be unable to discharge statutory duties, including paying member benefits and the pensioner payroll, from 1 April 2026. The proposed 36-month direct award represents the shortest feasible contract term that allows for a compliant procurement process and the completion of data migration.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028578-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Mar 2026 |
| Contract period | 14 Apr 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £956,544 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA |
| Locality | LONDON |
| Post town | West London |
| Postcode | W8 7NX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Campden |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEYWOOD |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72261000 - Software support services

## Release History

- 27 Mar 2026 at 14:10 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/028578-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/028578-2026
  27th March 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0676a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0676a7.json.