--- title: "The provision of FCR Transformation technology" ocid: "ocds-h6vhtk-067739" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067739" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067739.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067739.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "THE POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE" published: "2026-05-11" --- # The provision of FCR Transformation technology Buyer: THE POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE Current stage: Tender OCID: ocds-h6vhtk-067739 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067739) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067739.json) ## Summary The Police, Fire and Crime Commissioner for Northamptonshire is currently undergoing an active procurement process titled "The provision of FCR Transformation technology" with the objective of enhancing the Force Control Room's capabilities. This procurement, led by a reputable public authority, falls under the goods and services industry category, aimed at improving both citizen experience and operational efficiency through a robust and scalable technology solution. The contracting process follows a competitive flexible procedure with an open procurement method. Key dates include a tender submission deadline on 19th June 2026 and an anticipated contract award by 4th August 2026, for delivery within the regions of UKF24 and UKF25, United Kingdom. The contract is scheduled to commence on 1st September 2026, with a projected initial term of five years and potential extensions up to 2036. This tender presents significant opportunities for businesses specialising in software packages, information systems, and call centre technologies. Firms that can integrate multiple technologies and services into a cohesive system stand to gain, either through direct participation or as part of a consortium headed by a prime contractor. The provision of additional consumption capabilities and technology licences also opens avenues for scalable business growth, particularly for small and medium enterprises poised to leverage the competitive flexible procedure, which includes three stages of assessment and scoring focused on technical proficiency and value. Companies capable of navigating complex integration and ongoing support needs, as well as adapting to potential variations in requirements, will be well-placed to succeed in this procurement process. ## Notice The provision of Force Control Transformation technology for Northamptonshire Police. The procurement is intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority has considered our requirements and how these can be best met. This tender covers the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabilities include wider functionality and encompass some of the original 9 capabilities detailed at PME. The authority intends to award one contract to a Prime supplier who can either meet all capabilities themselves or through the use of a number of subcontractors. Interested Parties should note that the published budget envelope is for the initial 5 year term. Due to the consumption based nature of the ongoing costs it is difficult to forecast required budget for the 5 optional extension years. Bidders should note that as such the budget for the extension years has not been published at this stage and will be updated during contract terms via a modification. To understand the additional value which could be involved in this tender, Bidders should consider the ongoing consumption costs and support that could be charged. Further information and full tender documentation can be found at https://northamptonshire-opfcc.my.site.com/s/Welcome ### Lot Information Lot 1 Options: - the purchase of additional consumption for the integration platform -the purchase of additional licences for the technologies Renewal: 5 x 12 month extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/042785-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 May 2026 | | Submission deadline | 19 Jun 2026 | | Future notice date | 8 May 2026 | | Award date | Not specified | | Contract period | 31 Aug 2026 - 31 Aug 2031 | | Recurrence | 2031-07-01 | ## Values | Field | Value | | --- | --- | | Tender value | £5,795,000 | | Lots value | £5,795,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE | | Locality | WELLINGBOROUGH | | Post town | Northampton | | Postcode | NN8 6GS | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF25 North Northamptonshire | | Local authority | North Northamptonshire | | Electoral ward | Brickhill and Queensway | | Westminster constituency | Wellingborough and Rushden | | Delivery location | TLF24 West Northamptonshire, TLF25 North Northamptonshire | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 35000000 - Security, fire-fighting, police and defence equipment - 48000000 - Software package and information systems - 72263000 - Software implementation services - 79512000 - Call centre ## Release History - 11 May 2026 at 07:40 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/042785-2026 - 30 Mar 2026 at 07:01 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/028825-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/042785-2026 11th May 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/028825-2026 30th March 2026 - Planned procurement notice on Find a Tender - https://northamptonshire-opfcc.my.site.com/s/Welcome Tender documents available via the Atamis E Tendering Portal- weblink above ## Notice URLs - https://northamptonshire-opfcc.my.site.com/s/WelcomeTendersmustbesubmittedviatheabovelinktoourEtenderingportalAtamis - https://www.find-tender.service.gov.uk/Notice/002368-2026 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067739. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067739.json.