--- title: "NHSE(East of England)Healthcare Services Norfolk prisons & L&D Norfolk & Suffolk - HMP Norwich Primary Care" ocid: "ocds-h6vhtk-06784a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06784a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06784a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06784a.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS ENGLAND" published: "2026-03-30" --- # NHSE(East of England)Healthcare Services Norfolk prisons & L&D Norfolk & Suffolk - HMP Norwich Primary Care Buyer: NHS ENGLAND Current stage: Award OCID: ocds-h6vhtk-06784a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06784a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06784a.json) ## Summary This procurement process relates to an urgent contract award by NHS England to provide healthcare services in Norfolk and Suffolk prisons, specifically at HMP Norwich, HMP Bure, and HMP Wayland. The contract falls under the health services category and is particularly pertinent to primary care, mental health, and substance misuse services within a high-risk custodial environment. The procurement stage is complete, with the contract awarded on 25th March 2026 and set to commence on 1st April 2026 for a duration of 12 months, with an option for extension until 31st March 2027. This urgent award was justified under the Provider Selection Regime to avoid disruption in essential services, ensuring patient safety within these detention facilities. The procurement method was a limited procedure without prior publication due to its urgent nature, as per Regulation 14, involving a total contract value of £6,604,156.45. This contract presents opportunities for health service providers capable of operating in high-risk environments and managing complex service deliveries. While this particular tender was awarded without competitive bidding due to urgency, future procurement processes in similar sectors could provide openings for businesses skilled in healthcare service mobilisation and management. Large-scale providers with existing infrastructure and expertise in securing facilities such as prisons could benefit greatly from participating in upcoming tenders within the NHS framework. Moreover, as the health sector continually adapts and evolves, businesses with innovative solutions and proven competence in maintaining service continuity can find growth opportunities through potential upcoming competitive processes initiated by NHS England and similar bodies. ## Notice This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority. The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan. ### Lot Information Lot 1 This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority. The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan. The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months Total contract value is PS6,604,156.45 Options: The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR). ### Procurement Information This contract has been awarded under Regulation 14 urgent circumstances provision of the Provider selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. Justification for Urgent Award: NHS England has a statutory duty to commission healthcare services in places of detention; failure to award this contract would be a breach of this duty and result in harm to this vulnerable patient group as there would be no alternative accessible healthcare services. The rationale for selecting the proposed provider is that as the incumbent provider they would be able to continue the service delivery with no interruptions. No other provider could safely mobilise without increasing risk to patients. Alternative providers would not be able to mobilise safely in less than 2 months given the complexity and likely staffing issues that would be caused by a change in provider. All staff need to have security clearance which takes 6-8 weeks meaning there is insufficient time for a new provider to mobilise a workforce to deliver services from 1st April 2026. Justification for Contract Length: The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR). A 12 month duration is required to ensure sufficient time and ability to:* conclude an ongoing/live competitive process* allow to safely mobilise future service arrangements, minimising transition risks and protecting patient safety. Given the scale and pace of ongoing transformation across NHS organisations, any transition to new contractual arrangements carries an inherent risk of disrupting service continuity. Such disruption may compromise commissioners' ability to effectively manage change and increases the likelihood of critical processes being overlooked, which could ultimately place patients at risk. This decision was approved by Public Health Oversight Group on 9thFebruary, 2026 There are no conflicts or potential conflicts of interest. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/029309-2026 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Mar 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 25 Mar 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £6,604,156 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ENGLAND | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 8UG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | TLH15 Norwich and East Norfolk | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HCRG CARE SERVICES | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 30 Mar 2026 at 15:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029309-2026 ## Notice URLs - https://www.ardengemcsu.nhs.uk/ - https://www.england.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06784a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06784a.json.