---
title: "Request for Information (RFI): Digital Therapeutic Mobile App and Website"
ocid: "ocds-h6vhtk-06785f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06785f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06785f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06785f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "EAST LONDON NHS FOUNDATION TRUST"
published: "2026-03-30"
---

# Request for Information (RFI): Digital Therapeutic Mobile App and Website

Buyer: EAST LONDON NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-06785f

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## Summary

The East London NHS Foundation Trust is currently in the planning stage of a procurement process for a Digital Therapeutic Mobile App and Website, aimed at enhancing mental health services for children and young people aged 11-19 within London. The focus lies on IT services, including consulting, software development, internet provision, and support. This Request for Information (RFI), issued on 30th March 2026, intends to gather market intelligence rather than invite competition or procurement proposals. Interested parties must submit their responses by 30th April 2026, following a clarification period that ends on 15th April 2026. The planned contract period for potential projects, subject to future procurement decisions, spans from May 2026 to March 2028.

This tender represents a substantial business growth opportunity for firms specialising in digital health solutions. Businesses that provide IT services, particularly those skilled in digital therapeutics, mobile app development, and website management, will find this venture well-suited to their capabilities. The opportunity is open to SMEs, inviting them to collaborate in delivering transformative mental health solutions that aim to build resilience among young people while enhancing systemic efficiencies in North East London's Integrated Care Systems. Suppliers are encouraged to present their service models, pricing structures, and innovative approaches that align with this vision, aiding in shaping the strategic trajectory of next-generation health services.

## Notice

Request for Information (RFI): Digital Therapeutic Mobile App and Website Atamis C435655 RFI Overview East London NHS Foundation Trust ("the Authority") is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing. This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI. Scope of services (indicative) Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A) * Digital Therapeutic Mobile App and Website Children and Young People's Mental Health Services (Ages 11-19) Contract context The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings. The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board.. What we need from you Suppliers are requested to submit: A) Service Offering Response (Attachment A) * Section 3 - Service model and scope - 3.1 B) Indicative Pricing Submission * Section 4- Pricing of Service and Delivery - 4.1 Please provide the pricing schedule using the Authority's specifications in Appendices A, please note an External document maybe provided Also if applicable the below * any fixed charges (e.g., management fees, rental fees) * any typical additional charges (e.g.,emergency uplift) * indexation assumptions (CPI/RPI/etc.) RFI timetable * RFI published: 30/03/2026 * Deadline for clarification questions: 15/04/2026 * RFI response deadline: 30/04/2026 All dates are subject to change at the Authority's discretion. Communications and clarifications All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal. Important notices (compliance / disclaimers) * This RFI is for information gathering and market intelligence only. * The Authority is not liable for any costs incurred by suppliers in responding. * The Authority may choose to cancel or amend this RFI at any time. * Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority's Standing Financial Instructions and Standing Orders. * The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information. Evaluation approach (for transparency) Responses will be reviewed for: * Service capability and coverage * Operational approach and mobilisation * Compliance and governance * Reporting and data quality * Indicative pricing and cost drivers

### Planning Information

Request for Information (RFI): Digital Therapeutic Mobile App and Website
atamis: C435655
RFI Overview
East London NHS Foundation Trust (“the Authority”) is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing.
This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI.
Scope of services (indicative)
Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A)
• Digital Therapeutic Mobile App and Website
Children and Young People's Mental Health Services (Ages 11-19)
Contract context
The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings.
The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board..
What we need from you
Suppliers are requested to submit:
A) Service Offering Response (Attachment A)
• Section 3 - Service model and scope – 3.1 
B) Indicative Pricing Submission 
• Section 4- Pricing of Service and Delivery – 4.1 
Please provide the pricing schedule using the Authority’s specifications in Appendices A, please note an External document maybe provided
Also if applicable the below 
• any fixed charges (e.g., management fees, rental fees)
• any typical additional charges (e.g.,emergency uplift)
• indexation assumptions (CPI/RPI/etc.)
RFI timetable
• RFI published: 30/03/2026
• Deadline for clarification questions: 15/04/2026
• RFI response deadline: 30/04/2026
All dates are subject to change at the Authority’s discretion.
Communications and clarifications
All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal.
Important notices (compliance / disclaimers)
• This RFI is for information gathering and market intelligence only.
• The Authority is not liable for any costs incurred by suppliers in responding.
• The Authority may choose to cancel or amend this RFI at any time.
• Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority’s Standing Financial Instructions and Standing Orders.
• The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information.
Evaluation approach (for transparency)
Responses will be reviewed for:
• Service capability and coverage
• Operational approach and mobilisation
• Compliance and governance
• Reporting and data quality
• Indicative pricing and cost drivers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029343-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 30 Apr 2026 |
| Award date | Not specified |
| Contract period | 30 Apr 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST LONDON NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8DE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2026 at 16:29 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/029343-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/029343-2026
  30th March 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.elft.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06785f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06785f.json.