---
title: "Phoenix Software Support"
ocid: "ocds-h6vhtk-06795f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06795f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06795f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06795f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF EXETER"
published: "2026-03-31"
---

# Phoenix Software Support

Buyer: UNIVERSITY OF EXETER  
Current stage: Award  
OCID: ocds-h6vhtk-06795f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06795f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06795f.json)

## Summary

The University of Exeter has completed the procurement process for the "Phoenix Software Support," which consists of a managed support package for Phoenix Software. The tender was initiated directly and below the threshold, without competition, within the services category. The contract, valued at £51,300 net, or £61,560 gross, commenced on 28th August 2025 and is set to conclude on 22nd August 2026. This process unfolds in the United Kingdom, primarily located in the UKK4 region, and addresses the need for software support services under the classification code 72261000.

This tender offers notable opportunities for companies engaged in the provision of software support services, especially for small and medium enterprises (SMEs) like Pervade Software Limited. Being awarded without competition due to the direct procurement method, it presents an advantageous position for businesses looking to partner with government entities and expand their service offerings. Companies with experience in delivering robust software management solutions and those interested in public authority partnerships would find themselves well-suited to compete in similar procurement processes in the future. The University of Exeter's commitment to such initiatives demonstrates an emphasis on maintaining high standards in software support, paving the way for increased business growth for capable suppliers.

## Notice

Managed support package for Phoenix Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029765-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Aug 2025 |
| Contract period | 27 Aug 2025 - 22 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £51,300 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EXETER |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX4 4QJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Duryard and St James |
| Westminster constituency | Exeter |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERVADE SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 31 Mar 2026 at 13:33 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/029765-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/029765-2026
  31st March 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.exeter.ac.uk
- http://www.pervade-software.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06795f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06795f.json.