--- title: "Centurion Licenses and Support SYP HP" ocid: "ocds-h6vhtk-067af4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067af4" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067af4.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067af4.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY" published: "2026-04-01" --- # Centurion Licenses and Support SYP HP Buyer: SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY Current stage: Award OCID: ocds-h6vhtk-067af4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067af4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067af4.json) ## Summary The procurement process led by South Yorkshire Mayoral Combined Authority involves a completed tender titled "Centurion Licenses and Support SYP HP," specifically within the Software package and information systems sector. It pertains to the acquisition of goods and has been organised under a limited procurement method, without prior publication. This contract, signed on 1 April 2026, covers a three-year period for the provision of Centurion system support services to the Humberside and South Yorkshire Police departments. The procurement was conducted as a call-off under the West Yorkshire Combined Authority IT framework, with Insight Direct (UK) Ltd appointed as the supplier. The contract is valued at £248,514.45, set to address ongoing needs in the South Yorkshire region, specifically UKE32 area in Sheffield. This contract creates significant opportunities for businesses specialising in software support, particularly those capable of delivering high-end solutions for complaint management and professional standards systems. Firms that provide software packages, consultancy, and technical expertise would be well-positioned to compete for similar contracts. Although Insight Direct (UK) Ltd is a large-scale supplier, businesses with local insight or innovative offerings within this niche could explore future tenders or supplementary services. The market potential for businesses focusing on public sector solutions, particularly in regional law enforcement technology, remains robust, driven by continuous upgrades and system enhancements required by local authorities. ## Notice Centurion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints. Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system. Although alternative systems are available on the market the Centurion software is one of the leading in this area and already well embedded within both Forces. Both Professional Standards departments have recently upgraded to the latest versions of the software and invested in health checks with FIS who have fed back ways of improving the use of the system moving forward. In addition there has been no desire to move away from Centurion as the cost of implementing a new system, training relevant staff and competing data migration is prohibitive at this time. This is a 3 year contract, via Insight Direct (UK) Ltd through the WYCA IT framework. ### Lot Information Lot 1 Centurion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints. Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system. Although alternative systems are available on the market the Centurion software is one of the leading in this area and already well embedded within both Forces. Both Professional Standards departments have recently upgraded to the latest versions of the software and invested in health checks with FIS who have fed back ways of improving the use of the system moving forward. In addition there has been no desire to move away from Centurion as the cost of implementing a new system, training relevant staff and competing data migration is prohibitive at this time. This is a 3 year contract, via Insight Direct (UK) Ltd through the WYCA IT framework. ### Procurement Information CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/030468-2026 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Apr 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 31 Mar 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £248,514 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY | | Locality | SHEFFIELD | | Post town | Sheffield | | Postcode | S1 2BQ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE3 South Yorkshire | | ITL 3 | TLE32 Sheffield | | Local authority | Sheffield | | Electoral ward | City | | Westminster constituency | Sheffield Central | | Delivery location | TLE Yorkshire and The Humber | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | INSIGHT DIRECT (UK | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 1 Apr 2026 at 14:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030468-2026 ## Notice URLs - https://www.southyorkshire-ca.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067af4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067af4.json.