--- title: "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services" ocid: "ocds-h6vhtk-067b89" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067b89" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067b89.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067b89.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS" published: "2026-07-03" --- # West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services Buyer: POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS Current stage: Planning OCID: ocds-h6vhtk-067b89 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067b89) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067b89.json) ## Summary The Police and Crime Commissioner for West Midlands is overseeing a planned procurement process for services titled "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services". The aim is to transform victim services in the West Midlands, placing a strong emphasis on innovation, collaboration, and trauma-informed care. Key industry categories involved include public services, justice services, and community support. The process is currently in the planning update stage, with the procurement method being open procedure. The deadline for tender submissions is set for 1st September 2026, while the contract period is expected to start on 1st April 2027 and could run until 31st March 2036, pending possible renewals. The main location for these services is Birmingham, reflecting the diverse regional needs of the West Midlands. This tender presents substantial opportunities for businesses to engage in a long-term partnership with a sub-central public authority. Organisations specializing in public services, legal advisory, rehabilitation, or any related community and social services would find this opportunity particularly suitable. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, fostering inclusive business growth by contributing to a cohesive support system for crime victims. Collaboration with local authorities, health services, and the voluntary sector is pivotal, making this an ideal avenue for businesses eager to demonstrate leadership in community-driven and empathic service delivery. ## Notice MARKET ENGAGEMENT EVENT - THURSDAY 14th MAY 2026 - 4pm. Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/ The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims' needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support. ### Lot Information First Contact Assessment and Referral First Contact Assessment and Referral Services Renewal: Will be optional Restorative Justice Restorative Justice Services Services Renewal: Will be optional Hate Crime Services Hate Crime Services Services Renewal: Will be optional ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/062997-2026 | | Notice type | UK3 - Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Jul 2026 | | Submission deadline | 1 Sep 2026 | | Future notice date | 6 Jul 2026 | | Award date | Not specified | | Contract period | 31 Mar 2027 - 31 Mar 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 6AT | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 75110000 - General public services - 75200000 - Provision of services to the community - 75230000 - Justice services - 75231200 - Services related to the detention or rehabilitation of criminals - 75241100 - Police services - 79110000 - Legal advisory and representation services - 79140000 - Legal advisory and information services - 85312500 - Rehabilitation services - 98000000 - Other community, social and personal services ## Release History - 3 Jul 2026 at 16:08 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/062997-2026 - 18 May 2026 at 10:28 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/045280-2026 - 1 May 2026 at 14:38 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/040665-2026 - 23 Apr 2026 at 18:31 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/037322-2026 - 2 Apr 2026 at 14:33 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/031052-2026 - 2 Apr 2026 at 09:57 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/030750-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/062997-2026 3rd July 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/045280-2026 18th May 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/040665-2026 1st May 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/037322-2026 23rd April 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/031052-2026 2nd April 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/030750-2026 2nd April 2026 - Planned procurement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067b89. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067b89.json.