---
title: "009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System"
ocid: "ocds-h6vhtk-067bb0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067bb0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067bb0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067bb0.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2026-04-30"
---

# 009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-067bb0

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## Summary

Newcastle City Council is actively seeking to procure an integrated Active Inclusion Service Case Management System, alongside a Resource Allocation Tool and a Choice-Based Lettings System, under the title "009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System". Categorised under IT services, this procurement falls within the services industry category. The Council is employing an open procedure method for this procurement. Based in Newcastle Upon Tyne, United Kingdom, the Council plans the contract to be implemented from July 2026, with a potential extension up to 2034. The deadline for tender submissions is 21st May 2026, and the awarding decision is expected by 29th June 2026.

This procurement presents a substantial opportunity for businesses specialising in IT services, software consultancy, and SaaS solutions to expand their portfolio through a long-term engagement with a public authority. Particularly, businesses capable of offering a unified platform integrating case management, resource allocation, and lettings solutions via a SaaS model are well-suited to compete. The contract's value is set at GBP 800,000, with a strong emphasis on quality, offering a balanced award criteria favouring firms that can provide innovation and value-driven solutions, encouraging continual business growth and a strengthened market presence in the public sector domain.

## Notice

009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System. Contract for 4 years with 4 x 12 months options to extend. Contract implementation to commence July 2026. Newcastle City Council (NCC) is seeking to procure a single, integrated system capable of delivering an Active Inclusion Service (AIS) Case Management System, a Resource Allocation Tool, and a Choice-Based Lettings (CBL) solution within one unified platform. The Council requires that the system be fully delivered using a Software-as-a-Service (SaaS) deployment model.

### Lot Information

Lot 1

Renewal: 4 years with 4 x 12 months

### Planning Information

Newcastle City Council (NCC) invited demonstrations from providers ahead of the planned procurement of a Case Management and Homeless Accommodation Allocation System. This system will support the functions of all areas of the Active Inclusion Service (AIS): homelessness advice and support, temporary accommodation, debt advice, and refugee integration. In addition, the product must be able to manage referrals and placements to NCC's commissioned homelessness accommodation and application and allocation of a discretionary fund. This was conducted in 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040010-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2026 |
| Submission deadline | 21 May 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2026 - 30 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | £800,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC22 Tyneside |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Apr 2026 at 13:54 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/040010-2026
- 2 Apr 2026 at 11:41 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030849-2026
- 2 Apr 2026 at 11:17 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/030835-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/040010-2026
  30th April 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/030849-2026
  2nd April 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/030835-2026
  2nd April 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.open-uk.org
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067bb0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067bb0.json.