---
title: "The Provision of Mystery Shoppers"
ocid: "ocds-h6vhtk-067cc9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067cc9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067cc9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067cc9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CONSTRUCTION INDUSTRY TRAINING BOARD"
published: "2026-07-07"
---

# The Provision of Mystery Shoppers

Buyer: CONSTRUCTION INDUSTRY TRAINING BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-067cc9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067cc9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067cc9.json)

## Summary

The public procurement process titled "The Provision of Mystery Shoppers" was conducted by the Construction Industry Training Board (CITB), a sub-central government public authority located in Peterborough, United Kingdom. The tender, categorised under market research services, was processed through an open procedure. The tendering process has been completed successfully with the award made on 6th July 2026. Mystery Shoppers Ltd was contracted, with services set to commence on 22nd July 2026 and continue until 20th July 2029, with the possibility of a one-year extension. The total contract value is £306,472, demonstrating a significant opportunity for involved parties.

This contract offers substantial business growth opportunities, particularly for companies specialising in market research and monitoring services. Businesses that can provide assurance and quality control at testing and training centres would be well-suited to compete in similar future tenders. The procurement process was highly competitive, with multiple bids submitted, highlighting the demand and potential within this industry segment.

## Notice

CITB operates mystery shops with the core objective of consistently monitoring testing and training centres to provide CITB with assurance that those centres are operating and following the scheme rules for each product and are delivering the standards and customer experience CITB expects.

### Lot Information

Lot 1

Renewal: 3 years with an option to extend for 1 year (3+1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/063513-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2026 |
| Submission deadline | 11 May 2026 |
| Future notice date | Not specified |
| Award date | 3 Jun 2026 |
| Contract period | 21 Jul 2026 - 20 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £306,472 |
| Lots value | £306,472 |
| Awards value | £306,472 |
| Contracts value | £306,472 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSTRUCTION INDUSTRY TRAINING BOARD |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE7 8HP |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Hargate and Hempsted |
| Westminster constituency | North West Cambridgeshire |
| Delivery location | TLH11 Peterborough |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MYSTERY SHOPPERS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 7 Jul 2026 at 09:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/063513-2026
- 4 Jun 2026 at 11:44 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/052760-2026
- 7 Apr 2026 at 10:38 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031365-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/063513-2026
  7th July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/052760-2026
  4th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/031365-2026
  7th April 2026 - Tender notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067cc9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067cc9.json.