---
title: "PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE"
ocid: "ocds-h6vhtk-067d4e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067d4e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067d4e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067d4e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2026-04-07"
---

# PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-067d4e

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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed a contract involving the purchase and maintenance of Hafan Y Coed Sync Badges. Classified under the data-transmission equipment industry, this contract focuses on goods crucial for clinical communication services. This procurement was conducted under a limited method without prior publication, and the direct award was necessary due to technical compatibility requirements. Situated in Cardiff, UK, the contract was signed on 15th January 2026 and awarded to Vocera Communications UK Ltd, ensuring NHS Wales maintains seamless communication infrastructure across its health board areas.

This procurement represents a significant opportunity for suppliers specialised in medical communication devices and services. Businesses that manufacture and support such technology, specifically those capable of providing tailored solutions compatible with existing systems, could find growth prospects in similar contracts. Although this tender was awarded as a direct contract due to technical specifications, similar future opportunities could benefit from market entrants offering innovative, compatible technology solutions to enhance healthcare communication efficacy. Large organisations or those with robust, technically advanced product offerings would be particularly well-positioned to compete in this field.

## Notice

Purchase of upgraded Vocera Sync Badges and accessories, along with a one-year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas.

### Lot Information

Lot 1

This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands-free, wearable communication device designed for use in fast-paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one-off supply of updated Sync Badge devices and accessories required to replace existing end-of-life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one-year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.

### Procurement Information

A direct award is being made via the SBS Patient/Citizen Communications & Engagement Solutions Framework (SBS10175 - Lot 8, Communications) to ensure continuity of service and compliance with procurement regulations. Vocera is the only supplier able to provide Sync Badges that are technically compatible with the Health Board's existing Vocera Engage infrastructure, meaning the requirement can only be met by one economic operator due to the absence of competition for technical reasons.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031616-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £57,554 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOCERA COMMUNICATIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32260000 - Data-transmission equipment

## Release History

- 7 Apr 2026 at 15:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031616-2026

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067d4e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067d4e.json.