---
title: "Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed"
ocid: "ocds-h6vhtk-067d51"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067d51"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067d51.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067d51.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHESHIRE EAST COUNCIL"
published: "2026-04-07"
---

# Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed

Buyer: CHESHIRE EAST COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-067d51

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067d51)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067d51.json)

## Summary

The procurement process conducted by Cheshire East Council, titled "Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed System," has reached the award stage. This procurement falls under the industry category of software packages and information systems and is applicable to several UK regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The procurement method used was "direct," signifying a below-threshold process without competition. The contract was activated on 1st April 2026 and will run until 31st March 2029, with a total value of £135,140.40. The official contract signing occurred on 30th March 2026.

This tender presents business growth opportunities for large-scale IT service providers, particularly those specialising in managed IT support services. With Phoenix Software already awarded as the supplier, businesses possessing capabilities in software package provision and IT infrastructure management could effectively compete in similar tenders within the public sector. Such opportunities are ideal for companies looking to expand their reach across multiple UK regions by engaging in proactive IT services tailored to the needs of public authority entities.

## Notice

Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031619-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £135,140 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST COUNCIL |
| Locality | CREWE |
| Post town | Crewe |
| Postcode | CW1 2JZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Crewe Central |
| Westminster constituency | Crewe and Nantwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Apr 2026 at 15:38 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/031619-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/031619-2026
  7th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.phoenixs.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067d51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067d51.json.