---
title: "Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust"
ocid: "ocds-h6vhtk-067dc8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067dc8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067dc8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067dc8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK AND SUFFOLK NHS FOUNDATION TRUST"
published: "2026-04-08"
---

# Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust

Buyer: NORFOLK AND SUFFOLK NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-067dc8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067dc8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067dc8.json)

## Summary

The procurement process, facilitated by the Norfolk and Suffolk NHS Foundation Trust, involved the awarding of a contract for a digital mental health platform providing online Cognitive Behavioural Therapy (iCBT). This contracting initiative falls under the Health Care Services within the Provider Selection Regime Regulations 2023, with the process reaching the award stage by 8th April 2026. The awarded contract commenced on 1st April 2026 and runs through until 31st March 2027, being executed in Norwich, UK. Specially intended as a service for the Norfolk and Suffolk regions, the procurement was conducted via a limited method without prior publication, due to this being outside the general directives. The sole supplier selected is American Well Corporation UK Limited, with a contract value of £101,390.00, allowing for three potential 12-month extensions.

This award provides significant opportunities for businesses involved in digital health services, particularly those specializing in online therapy platforms. Companies with expertise in developing and managing health service solutions and experience in scaling technological solutions within healthcare frameworks are well-suited to such tenders. By enhancing digital mental health provisions, businesses can expand their operations and showcase their capacity to deliver essential services in partnership with established health entities like the NHS. Engagement in such projects not only fosters business growth but also positions service providers within a critical and evolving area of public health infrastructure, potentially leading to further opportunities in similar health service expansions.

## Notice

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies

### Lot Information

Lot 1

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies. This notice is confirmation of an award having been made based on a framework agreement and without competition. Lifetime value of the contract - PS101,390.00 The contract provides for the service commencing on 1st April 2026 until 31st March 2027. This service is an existing service with an existing provider.

Options: 3x 12 month extensions

### Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031862-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £101,390 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND SUFFOLK NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMERICAN WELL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 8 Apr 2026 at 10:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031862-2026

## Notice URLs

- http://www.nsft.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067dc8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067dc8.json.