---
title: "Repairs Management Software Platform"
ocid: "ocds-h6vhtk-067eb7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067eb7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067eb7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067eb7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF LEWISHAM"
published: "2026-04-09"
---

# Repairs Management Software Platform

Buyer: LONDON BOROUGH OF LEWISHAM  
Current stage: Award  
OCID: ocds-h6vhtk-067eb7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067eb7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067eb7.json)

## Summary

The London Borough of Lewisham has completed the procurement process for a new Repairs Management Software Platform, contracted to Plentific Limited. This service contract, valued at £150,000, was signed on 9th March 2026 and falls under the 'Software supply services' category. The associated industry classification is CPV 72268000. The platform is intended to support Lewisham Council in managing housing repairs and maintenance. It provides capabilities such as job logging, contractor sourcing, progress tracking, and payment validation, enhancing the Council's service efficiency. This procurement, specific to London, was executed without prior announcement of competition due to existing framework conditions, fulfilling the legal basis set forth in directive 2014/24/EU. The buying organisation is a regional authority situated in the UK sector UKI44, Catford, United Kingdom. The procurement method chosen was 'limited', as aligned with the SHED 3 Framework rules, which permitted a direct award to the singular capable supplier, Plentific Limited.

This tender seeks to enhance the operational efficiency and transparency of the Lewisham Council, presenting business growth opportunities for companies specialising in digital service platforms and software supply. By nurturing a digital interface for the housing repair management sector, the council is laying fertile ground for innovation in service delivery. Businesses that develop or integrate software solutions, especially those with capabilities in cloud services and contractor marketplaces, could find this project aligns well with their expertise. As the framework allows for further mini-competitions for individual repair works, smaller technology providers or local contractors may benefit from subsequent opportunities to supply complementary solutions or services within this digital ecosystem.

## Notice

The contract is for the provision of the Plentific Repairs Management Software Platform, a cloud-based digital service that supports Lewisham Council in managing housing repairs and maintenance. The platform enables end-to-end management of repair workflows, including job logging, contractor sourcing through a vetted marketplace, progress tracking, performance reporting, and payment validation. It supports improved service efficiency, value for money, governance, and resident communication across the Council's housing repairs service.

### Lot Information

Lot 1

The procurement relates to the award of a three-year service contract to Plentific Limited for the provision of a repairs management software platform. The platform enables Lewisham Council to manage housing repairs and maintenance through a single digital system, covering job logging, contractor sourcing via a vetted marketplace, scheduling, performance monitoring, compliance tracking, and payment validation. The contract supports improved efficiency, transparency, value for money, and resident experience in the delivery of housing repairs, while individual repair works are procured separately through mini-competitions within the platform.

### Procurement Information

It was made as a direct call-off from an existing, lawfully established framework agreement. The Social Housing Emerging Disruptors (SHED 3) Framework was competitively procured and advertised in accordance with applicable procurement legislation. The framework sets out the terms and conditions under which contracts may be awarded, including the circumstances in which direct awards without further competition are permitted. As such, the requirement for prior publication and competition was satisfied at the framework-establishment stage. In accordance with the framework rules, the Council undertook a structured assessment of available framework suppliers against its specific technical and operational requirements for a repairs management software platform with an integrated contractor marketplace. This assessment confirmed that Plentific Limited was the only supplier appointed to the SHED 3 Framework capable of meeting the Council's requirements in full. On this basis, the framework provisions permitted a direct award without reopening competition. The contract was therefore awarded in compliance with the principles of transparency, equal treatment, and value for money, and no further call for competition was required or permitted under the framework rules. The award does not constitute a negotiated procedure without publication, but rather a lawful framework call-off, which is expressly allowed under procurement legislation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032267-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF LEWISHAM |
| Locality | CATFORD |
| Post town | South East London |
| Postcode | SE6 4RU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Lewisham |
| Electoral ward | Rushey Green |
| Westminster constituency | Lewisham East |
| Delivery location | TLI44 Lewisham and Southwark |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PLENTIFIC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 9 Apr 2026 at 10:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032267-2026

## Notice URLs

- https://lewisham.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067eb7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067eb7.json.