---
title: "Customer-Side Leakage Warrant Support"
ocid: "ocds-h6vhtk-067f2b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f2b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067f2b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067f2b.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "UNITED UTILITIES WATER LIMITED"
published: "2026-04-09"
---

# Customer-Side Leakage Warrant Support

Buyer: UNITED UTILITIES WATER LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-067f2b

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## Summary

United Utilities Water Limited, a private utility company based in Great Sankey, UK, is in the planning stage of a procurement process for "Customer-Side Leakage Warrant Support." This procurement, valued at £100,000 to £120,000, falls under the services category and involves ensuring specialist onsite support for enforcing access to customer premises to address water leaks. A preliminary market engagement notice has been published, and interested parties are invited to send an email to Harry East by 7th May 2026 to engage further. This process is governed by Section 75 of the Water Industry Act 1991, and the contract period is set to run from 1st September 2026 to 1st September 2027, predominantly within the UKD region.

This tender offers substantial business growth opportunities for companies specialising in health and safety services, public security services, general management consultancy, and project-management services other than for construction work. Businesses with expertise in coordinating and managing the lawful execution of warrants and those capable of providing support in reducing water demand through effective leak management will find this opportunity particularly aligned with their services. The procurement method invites capable firms to demonstrate their ability to collaborate on ensuring environmental compliance and safeguarding infrastructure.

## Notice

As part of its commitment to reducing water demand and leakage, United Utilities is seeking to engage with the market to better understand the availability and capability of suppliers able to provide specialist onsite support associated with enforcing access to customer premises for the repair of customer-side leaks. Under Section 75 of the Water Industry Act 1991, United Utilities has a statutory duty to ensure that leakage is repaired as quickly as possible. While established processes exist to notify customers and to support eligible vulnerable customers with leak repairs, there are occasions where access is denied and unresolved leakage presents a continued risk to the environment, third-party property, and the water network. In such circumstances, United Utilities may obtain a court-issued warrant to gain access. United Utilities own operational teams will undertake the physical leak repair works; however, additional support is required to coordinate and manage the safe, lawful, and proportionate execution of the warrant onsite.

### Planning Information

If you wish to engage with United Utilities please send an email to Harry.east@uuplc.co.uk
You will be sent a copy of the Scope and Questions for review and completion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032475-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 7 May 2026 |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 1 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED UTILITIES WATER LIMITED |
| Locality | GREAT SANKEY |
| Post town | Warrington |
| Postcode | WA5 3LP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Great Sankey North and Whittle Hall |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71317200 - Health and safety services
- 75241000 - Public security services
- 79411000 - General management consultancy services
- 79421000 - Project-management services other than for construction work
- 79900000 - Miscellaneous business and business-related services

## Release History

- 9 Apr 2026 at 13:40 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/032475-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/032475-2026
  9th April 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067f2b.json.