---
title: "Integrated Wellbeing and Support Service for Adults Facing Mental Health Challenges"
ocid: "ocds-h6vhtk-067f6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f6c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067f6c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067f6c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SOUTH WEST LONDON INTEGRATED CARE BOARD"
published: "2026-04-09"
---

# Integrated Wellbeing and Support Service for Adults Facing Mental Health Challenges

Buyer: NHS SOUTH WEST LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-067f6c

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## Summary

The NHS South West London Integrated Care Board has awarded a contract for an "Integrated Wellbeing and Support Service for Adults Facing Mental Health Challenges" following a limited procurement process. This contract was aimed at providing navigation support within GP practices in the most deprived areas of Wandsworth, focusing on non-medical needs such as housing, debt, and social isolation, in order to address health inequalities and reduce unnecessary GP appointments. The contract was awarded to Family Action, based in London, for an initial period of 12 months starting from 1 January 2026, with an option to extend for a further 3 months. The total contract value, including the extension, is £174,906. This award falls under the social work and related services category and is part of the services procurement category.

This procurement offers an opportunity for businesses involved in social work and support services, particularly those with a focus on mental health and community engagement, to showcase their capabilities in addressing the non-clinical needs within healthcare settings. Organisations equipped to deliver innovative solutions to health and social determinants would find this sector rewarding. Additionally, suppliers experienced in collaborating with government entities and adept at managing contracts related to mental health and social welfare services are well-suited to compete in such tenders. The involvement of efforts to reduce GP appointments by addressing community-based social issues highlights a growing market demand for integrated care services, presenting significant prospects for service providers in this domain.

## Notice

The South West London Integrated Care Board (SWL ICB) commissioned a Primary Care Integrated Wellbeing and Support Service to be delivered within GP practices in the most deprived areas of Wandsworth. The service provides short-term, patient-focused navigation support for individuals presenting in primary care with non-medical needs, including issues related to housing, debt, loneliness, and social isolation. The aim of the service is to address wider determinants of health, improve access to appropriate community and voluntary sector services, and reduce inappropriate or avoidable GP appointments. The service responds to significant demand within primary care relating to non-clinical need, with approximately 20% of GP appointments associated with non-medical concerns. These issues disproportionately affect individuals experiencing mental ill health and those from marginalised and underserved communities, contributing to health inequalities. The contract was awarded following a competitive tender process conducted in accordance with the Scheme of Reservation and Delegation (SORD). Six suppliers were invited to bid, and the procurement process was managed by NHS London Commercial Hub (NHS LCH) on behalf of SWL ICB. The contract has been awarded for a period of 15 months (comprising an initial 12-month term with an option to extend for up to 3 months at the discretion of the Contracting Authority), with a total contract value of PS174,906 (inclusive of VAT).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032586-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jan 2026 |
| Contract period | 1 Jan 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £174,906 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH WEST LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW19 1RH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Wimbledon Town & Dundonald |
| Westminster constituency | Wimbledon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FAMILY ACTION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 9 Apr 2026 at 15:34 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/032586-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/032586-2026
  9th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.family-action.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067f6c.json.