---
title: "IT Service Management (ServiceNow) Delivery Partner Services"
ocid: "ocds-h6vhtk-067f81"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f81"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-067f81.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-067f81.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS ENGLAND"
published: "2026-04-10"
---

# IT Service Management (ServiceNow) Delivery Partner Services

Buyer: NHS ENGLAND  
Current stage: Planning  
OCID: ocds-h6vhtk-067f81

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f81)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-067f81.json)

## Summary

On 10th April 2026, NHS England, a central government public authority located at Wellington House in London, released a planning notice for an upcoming procurement process titled "IT Service Management (ServiceNow) Delivery Partner Services." This tender falls under the industry category of Information Technology services, with an estimated gross value of £21,000,000. The procurement method is specified as a competitive flexible procedure, and the process is above threshold. This planned tender anticipates commencing on 16th November 2026 and concluding by 15th November 2031, with potential for extension up to 15th November 2033. Interested parties should note the future notice date set for 18th May 2026 for further information.

This tender provides significant business growth potential, particularly for SMEs within the IT services sector capable of supplying IT service management solutions, specifically utilizing ServiceNow. The involvement of the Crown Commercial Services through RM6190 Technology Services 4 underlines the structured approach to this procurement, presenting a valuable opportunity for qualified businesses to secure a long-term contract with a notable public sector client. Organisations specialising in IT service delivery and management, especially those with relevant expertise in ServiceNow, will find this contract particularly suited to their capabilities.

## Notice

Procurement of IT Service Management (ServiceNow) Delivery Partner Services. Please note this will be procured via Crown Commercial Services - RM6190 Technology Services 4 under PA23. The commencement of procurement and award of any subsequent contract will be subject to budgetary approval.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032622-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 18 May 2026 |
| Award date | Not specified |
| Contract period | 16 Nov 2026 - 15 Nov 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 10 Apr 2026 at 06:24 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/032622-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/032622-2026
  10th April 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.england.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-067f81. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-067f81.json.