---
title: "Provision of an Emergency Department ICT tracking System for decommissioning and read only data upgrade"
ocid: "ocds-h6vhtk-06818f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06818f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06818f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06818f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTERN HEALTH & SOCIAL CARE TRUST"
published: "2026-04-14"
---

# Provision of an Emergency Department ICT tracking System for decommissioning and read only data upgrade

Buyer: WESTERN HEALTH & SOCIAL CARE TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06818f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06818f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06818f.json)

## Summary

The Western Health & Social Care Trust, a central government public authority operating under Northern Irish devolved regulations, is managing a procurement process for the provision of an Emergency Department ICT tracking system upgrade. This process involves the historical retention, decommissioning, and read-only data upgrade of the Symphony system. The location for this contract is Londonderry, United Kingdom, and it falls under the IT services industry category. The procurement method selected is a direct award due to Egton Medical Information Systems Limited's exclusive intellectual property rights over the Symphony system. The contract, valued at approximately £136,612.44, is set to commence on 27 April 2026 and will conclude on 10 April 2028, with a pending award status as of 14 April 2026.

This tender presents a unique growth opportunity for firms specialising in IT services, particularly those adept at providing technical support for software systems with proprietary rights. While the direct award procurement method means that the opportunity is limited, businesses with similar intellectual property or technical exclusivity may benefit by understanding the procurement strategy and partnership avenues with entities like Egton. Companies focused on consulting, software development, and internet support in healthcare settings would find such contracts fitting, as they can leverage specific expertise in ICT systems pertaining to medical data management.

## Notice

The provision of an Emergency Department tracking ICT system, Symphony - for the historical retention of data collated - decommissioning and read only data upgrade.

### Procurement Information

Egton Medical/ Optum are the owner of the Intellectual Property Rights and all Copyright for the Symphony system and software. It is the only authorised provider of Symphony and the data held within and therefore a tender for any 3rd party support would not have been legally viable.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033560-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Apr 2026 |
| Contract period | 26 Apr 2026 - 10 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £113,843 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTERN HEALTH & SOCIAL CARE TRUST |
| Locality | LONDONDERRY |
| Post town | Northern Ireland |
| Postcode | BT47 6SB |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0A Derry City and Strabane |
| Local authority | Derry City and Strabane |
| Electoral ward | Kilfennan |
| Westminster constituency | Foyle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EGTON MEDICAL INFORMATION SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Apr 2026 at 08:34 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/033560-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/033560-2026
  14th April 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06818f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06818f.json.