--- title: "NHSE1085 - Dental Clinical Assessment Booking Service (DCABS) - Request for Information" ocid: "ocds-h6vhtk-0682b7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0682b7" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0682b7.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0682b7.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS HUMBER NORTH YORKSHIRE ICB" published: "2026-04-15" --- # NHSE1085 - Dental Clinical Assessment Booking Service (DCABS) - Request for Information Buyer: NHS HUMBER NORTH YORKSHIRE ICB Current stage: Planning OCID: ocds-h6vhtk-0682b7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0682b7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0682b7.json) ## Summary The NHS Humber North Yorkshire Integrated Care Board is in the planning stage of procurement for the Dental Clinical Assessment Booking Service (DCABS), a vital element of the Yorkshire & Humber integrated urgent care system. This service operates year-round, providing urgent dental care assessment and booking services through the NHS111 dental line. The Request for Information (RFI) is scheduled with documents available starting 15 April 2025 and the submission deadline set for 06 May 2026 at noon. This service falls under the health services industry category and is located in the United Kingdom, specifically in the UKE region, Hull. This procurement process represents a significant opportunity for businesses specialising in health services, particularly those with expertise in urgent dental care and booking systems. Companies experienced in electronic communication and capable of delivering 24/7 services will find this tender aligns well with their offerings. It is an excellent prospect for growth within the health and social work services sector, allowing businesses to expand their service reach and collaborate within the integrated urgent care system. The proposed contract term is for five years, with a potential extension of 24 months, giving ample opportunity for sustained business development. ## Notice The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment. The Request for information (RFI) documents will be available from the 15 April 2025 Closing date for receipt/ submission for RFI is 12 noon 06 May 2026 ### Lot Information Lot 1 North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of NHS Humber and North Yorkshire Integrated Care Board (the Relevant Authority) who are undertaking a market landscaping exercise in relation to Dental Clinical Assessment Booking Service (DCABS) This market landscaping exercise is a request for information (RFI) and is intended as an awareness, communication, and information gathering exercise. The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment. Proposed Contract Start: 01 April 2027 Proposed Contract End Date: 31 March 2032 The proposed contract term is for an initial period of 5 years, with an option to extend for a further 24 months at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. The Request for information (RFI) documents will be available from the 15 April 2025 Closing date for receipt/ submission for RFI is 12 noon 06 May 2026 Additional information: NECS is utilising an electronic tendering tool to manage this exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you find that you need any advice or technical support on the Atamis portal please contact the helpdesk using the following details: Phone: 0800 0988201 E-mail: support-health@atamis.co.uk Opening times 8am - 6pm ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/034084-2026 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Apr 2026 | | Submission deadline | Not specified | | Future notice date | 17 Jun 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS HUMBER NORTH YORKSHIRE ICB | | Locality | HULL | | Post town | Not specified | | Postcode | N/A | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services ## Release History - 15 Apr 2026 at 10:12 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/034084-2026 ## Notice URLs - https://health-family.force.com/s/Welcome - https://humberandnorthyorkshire.icb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0682b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0682b7.json.