---
title: "Business Central Support and Development Service"
ocid: "ocds-h6vhtk-0682fa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0682fa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0682fa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0682fa.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GENERAL PHARMACEUTICAL COUNCIL"
published: "2026-04-15"
---

# Business Central Support and Development Service

Buyer: GENERAL PHARMACEUTICAL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0682fa

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## Summary

The General Pharmaceutical Council has concluded the award stage of its procurement process for the "Business Central Support and Development Service." This service seeks support and developmental expertise in the realm of enterprise resource planning software. Headquartered in London, the buyer operates as a public authority under sub-central government classification. The contract spans from 30 March 2026 to 25 March 2028, with potential extensions up to March 2030. Transparity Solutions Limited has been selected as the supplier, tasked with providing necessary services across multiple UK regions. The procurement method used was limited competition, below the threshold, ensuring a tailored approach to finding a suitable partner.

This procurement provides significant business growth opportunities particularly for those in software development and consultancy sectors. Companies with expertise in enterprise resource planning systems, technical support, and system development are best suited to engage with this type of contract. The partnership demands close collaboration with the General Pharmaceutical Council, offering the chosen supplier a chance to establish long-term relationships and leverage their capabilities to support complex business requirements. This creates potential for sustained revenue flow and portfolio expansion, especially for businesses adept at handling tailored service agreements and ongoing development initiatives in the public sector.

## Notice

The Business Central (BC) solution has been implemented to provide the following Business functionality: * Financial Transaction Management including General Ledger * Purchase to Pay process - that allows end users to request purchase orders, receive goods and services and process the subsequent purchase invoice through to vendor payment (includes integration with Continia Document Capture). We developed the solution using a third-party Partner in two phases. We continue to roll out additional small changes, projects and enhance the systems as per our business requirements. We currently have approximately 80 internal users and 20 Finance/IT users who access the tool via a browser client either onsite or via a VPN connection. We are looking for a partner to provide 1. Technical Support for the BC environment o Yearly support contract to accommodate up to 40 support tickets per year (we currently average 1 ticket per month) o Wave Release management service A comprehensive managed service that oversees and implements the biannual Microsoft Wave updates, ensuring all necessary changes are actioned seamlessly. Support that prepares a dedicated test environment for client validation, including clear guidance and documentation to facilitate effective testing. Deployment of updates to the live system, finalized upon client approval of the test results, ensuring a controlled and reliable transition 2. A capacity to develop and make changes and 3. Development/consultancy resource to deliver the business portfolio of work (projects) (Please note that both change and project work will be driven by business needs so is not guaranteed.) In addition to the points above, the Continia service is currently managed and billed through our Business Central partner, with all associated costs passed on to the GPhC. Ideally, we would like to maintain this arrangement going forward. For an initial contract period of two years with the possibility of two one-year extensions. For most of the work, we expect the partner to work as an extension of our internal team and under our internal team's instruction/guidance. However, some stand-alone projects may be entirely outsourced to the Partner when no internal resource is available. We envisage that before a partner takes over responsibility to deliver the above services, we will need to carry out a knowledge transfer exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034188-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Mar 2026 |
| Contract period | 29 Mar 2026 - 25 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £107,520 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENERAL PHARMACEUTICAL COUNCIL |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPARITY SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212451 - Enterprise resource planning software development services

## Release History

- 15 Apr 2026 at 12:07 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/034188-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034188-2026
  15th April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14309

## Notice URLs

- http://www.pharmacyregulation.org
- http://www.transparity.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0682fa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0682fa.json.