---
title: "Alerter System Support and Maintenance"
ocid: "ocds-h6vhtk-068363"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068363"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068363.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068363.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT & MEDWAY TOWN FIRE AUTHORITY"
published: "2026-04-15"
---

# Alerter System Support and Maintenance

Buyer: KENT & MEDWAY TOWN FIRE AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-068363

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068363)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068363.json)

## Summary

The Kent & Medway Town Fire Authority has awarded Smye-Rumsby Ltd a contract for the support and maintenance of their Alerter System. This contract, titled "Alerter System Support and Maintenance," falls under the communications system maintenance services category. It involves ongoing maintenance until the current alerting system is replaced, and includes costs for annual inspections and potential expenditures for new hardware replacements as needed. The contract period starts on 1 January 2027 and ends on 31 December 2028, with the procurement completed through a direct award method due to the repeat nature of services required. The location for this tender is in the UKJ4 region, United Kingdom.

Businesses specialising in communications systems maintenance, especially those with expertise in public sector contracts, may find opportunities for growth through services similar to those outlined in this tender. SMEs like Smye-Rumsby Ltd, with capabilities in maintaining complex systems and providing ongoing support, are well-suited to compete for such contracts. This type of tender offers scope for continuity and expansion in government contract work, ensuring steady demand for technical support services. Potential bidders should have the capability to address end-of-life hardware challenges and adapt to evolving technological solutions within the specified contract period.

## Notice

This is a below-threshold direct award for an ongoing support and maintenance contract which will be required until such time as the current alerting system is replaced. This relates to the Control Programme, CAD Replacement project which is currently in implementation. In addition, there is a cost for Annual Inspection of System, Aerial,Feeder and Battery Back-up (48 sites) plus estimated expenditure of up to PS10k for new FAS as and when required to replace EOL hardware in this interim period whilst the new solution implementation is underway.

### Procurement Information

Repeat services for ongoing maintenance and support of alerter system which will be replaced as part of new CAD solution implementation (Est. Jan 2028)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034365-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Apr 2026 |
| Contract period | 1 Jan 2027 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £139,108 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT & MEDWAY TOWN FIRE AUTHORITY |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME15 6XB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Tovil |
| Westminster constituency | Maidstone and Malling |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMYE-RUMSBY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50334400 - Communications system maintenance services

## Release History

- 15 Apr 2026 at 15:00 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/034365-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034365-2026
  15th April 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068363. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068363.json.