---
title: "Iken Cloud Legal Case Management and Time Recording and associated services"
ocid: "ocds-h6vhtk-068366"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068366"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068366.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068366.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY"
published: "2026-04-15"
---

# Iken Cloud Legal Case Management and Time Recording and associated services

Buyer: SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-068366

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068366)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068366.json)

## Summary

South Yorkshire Mayoral Combined Authority has concluded a procurement process for the provision of Iken Cloud Legal Case Management and Time Recording services. This contract focuses on system and support services, categorised under services within the CPV scheme. The procurement, conducted as a limited procedure without prior publication, involves 51 user license subscriptions and training services for onboarding users. The procurement, part of the G-Cloud 14 Framework Agreement, was awarded on 26th March 2026, with Iken Business Limited being the supplier. The procurement has reached the award stage, and is located within the UKE region, particularly in Sheffield, UK.

This tender presents significant opportunities for companies specialising in cloud case management and system support services. Businesses adept at providing comprehensive onboarding and management solutions could gain substantial advantages. SMEs like Iken Business Limited, which can offer tailored services to enhance documentation and communication through platforms like Microsoft 365, are well-positioned to compete. The scope for innovations in workflow management and time recording through smart integrations opens lucrative prospects for tech enterprises aiming to expand their reach in legal case management systems.

## Notice

* 51 Iken Cloud User licence subscriptions * 33.5 days of Iken onboarding and training services for 51 users as outlined in the written proposal made to the Buyer in the document entitled "Iken Cloud Legal Case Management and Time Recording"

### Lot Information

Lot 1

Case and document management: Overview/Features * Manage documentation and communication via your Microsoft 365 accounts * Save time with the smart production of documents and emails in context and automatically indexed * Workflow design and implementation to manage and improve processes * Extensive and well-presented management reporting suite * Advanced document bundling integration * Accurately track hours with integrated real-time and retrospective time recording * Alerts, diary, and task management * Thumb through documents and files with Iken Cloud's previewing pane * Powerful search functionality across individual cases and contacts through to document level * An intuitive and accessible user interface * Contact and stakeholder management * Manage and configure user roles, allowable tasks, workflows and template libraries with the advanced Super User area

### Procurement Information

Call-off from G-Cloud 14 Framework Agreement (RM1557.14)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034368-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £123,190 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2BQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IKEN BUSINESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 15 Apr 2026 at 15:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034368-2026

## Notice URLs

- https://www.southyorkshire-ca.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068366. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068366.json.