---
title: "ECINS Case Management System"
ocid: "ocds-h6vhtk-0683d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0683d8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0683d8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0683d8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2026-04-16"
---

# ECINS Case Management System

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0683d8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0683d8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0683d8.json)

## Summary

Suffolk County Council has completed the award stage of a procurement process for its ECINS Case Management System aimed at managing anti-social behaviour. This procurement falls under the services category and involves IT services, including consulting and software development. Located in Ipswich, the council has contracted N.S.E.P. Community Interest Company based in Lowestoft. The contract was formalised on 1st November 2025, with an active period running until 30th September 2027, extendable by up to 12 months. The procurement method utilised was direct and below threshold without competition, highlighting a streamlined approach suited for specific service requirements in the UKH14 region.

This tender presents opportunities for businesses specialising in IT services, particularly those offering consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) with expertise in case management solutions and anti-social behaviour monitoring might find similar opportunities rewarding. Although the procurement method was direct, such contracts can serve as references for future competitive bids. Businesses interested in engaging with public authorities like Suffolk County Council in sub-central government sectors will benefit from exploring similar procurement initiatives in service delivery.

## Notice

This is a retrospective Contract Details Notice for the provision of a Case Management System for anti-social behaviour in Suffolk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034551-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Nov 2025 |
| Contract period | 1 Nov 2025 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,702 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | N.S.E.P. COMMUNITY INTEREST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Apr 2026 at 09:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/034551-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034551-2026
  16th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.ecins.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0683d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0683d8.json.