---
title: "North Northamptonshire Council - Customer Relationship Management Solution"
ocid: "ocds-h6vhtk-068439"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068439"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068439.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068439.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH NORTHAMPTONSHIRE COUNCIL"
published: "2026-04-16"
---

# North Northamptonshire Council - Customer Relationship Management Solution

Buyer: NORTH NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-068439

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068439)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068439.json)

## Summary

North Northamptonshire Council, located at The Corby Cube, George Street, Corby NN17 1QG, United Kingdom, has awarded a contract to Placecube Limited for a Customer Relationship Management solution. This tender, under the title "North Northamptonshire Council - Customer Relationship Management Solution," falls within the industry category of customer relationship management software packages and development services. The procurement method was direct award due to technical reasons, and it addresses the Council's customised and business-critical needs. The contract is scheduled to commence on 30th September 2026 and will run through to 29th September 2027, with potential extensions up to 29th September 2028 to ensure continuity during the ongoing procurement process for a new solution. The award for this goods and services contract was officially published on 16th April 2026, with a signature due by 1st May 2026.

This tender presents significant opportunities for businesses specialising in software development and customisation, particularly those proficient in CRM solutions. It is particularly suitable for SMEs capable of providing tailored software packages that can integrate seamlessly with existing platforms at public authorities. Although the contract is not open for new bids due to its direct award nature, it highlights the importance of forging strong relationships and maintaining existing service provisions with public sector clients. Businesses similar to Placecube Limited, with expertise in this niche and experience working with sub-central public authorities, could find future opportunities within the Council's procurement processes.

## Notice

North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.

### Procurement Information

A direct award has been undertaken on this occasion, on the basis that the contract represents an extension to an existing, highly customised and business critical Customer Relationship Management platform, and that appointing an alternative provider at this stage would cause significant technical difficulties, disruption to Council services, and disproportionate cost and resource implications.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034718-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Apr 2026 |
| Contract period | 29 Sep 2026 - 29 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH NORTHAMPTONSHIRE COUNCIL |
| Locality | CORBY |
| Post town | Northampton |
| Postcode | NN17 1QG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Lloyds |
| Westminster constituency | Corby and East Northamptonshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PLACECUBE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72212445 - Customer Relation Management software development services

## Release History

- 16 Apr 2026 at 12:54 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/034718-2026
- 16 Apr 2026 at 12:41 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/034709-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034718-2026
  16th April 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/034709-2026
  16th April 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.placecube.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068439. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068439.json.