--- title: "All-Age Carers Service" ocid: "ocds-h6vhtk-06844d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06844d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06844d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06844d.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "LIVERPOOL CITY COUNCIL" published: "2026-05-22" --- # All-Age Carers Service Buyer: LIVERPOOL CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-06844d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06844d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06844d.json) ## Summary Liverpool City Council is initiating a procurement process for the "All-Age Carers Service," which aims to provide a comprehensive support system for unpaid carers across Liverpool. This planned procurement, currently in the planning stage, encompasses a variety of services including guidance, counselling, community health services, and educational software development. The total value of the contract is set at £5,462,205, involving sectors primarily concerned with health and social work services. The procurement follows an open procedure and falls under the 'light touch' regime, indicating a focus on flexibility. Interested parties should note that submissions are accepted electronically via ProContract by 23rd October 2026, with an enquiry period closing on 16th October 2026. The project is routed to commence on 1st May 2027, continuing till 30th April 2031, with an option for a 12-month extension subject to performance criteria. This tender represents a significant opportunity for businesses specialising in social care, IT services, community support, and educational programmes. SMEs and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, with the tender explicitly highlighting its suitability for these sectors. This procurement provides a substantial opportunity for business growth by fostering collaborations with local authorities, enhancing service delivery for carers, and contributing to the evolution of community health services in Liverpool. Businesses that excel in technological integration, community engagement, and service innovation are ideally positioned to compete for this tender and contribute to a meaningful, citywide initiative. ## Notice The All Carers Service provides a citywide offer of information, advice, assessment and practical support for unpaid carers of all ages in Liverpool, including adult carers, young carers and parent carers. The service aims to identify carers early, assess needs, promote wellbeing, improve access to services and community support, and enable carers to sustain their caring role, including support with breaks, peer support, training and signposting, in line with statutory duties and local priorities. ### Lot Information Digital Care Hub and Triage A citywide, single access point for carers of all ages through a digital platform and hub. Its core functions include: - Information, advice and guidance (IAG) for carers. - Initial triage and navigation to the right service, pathway or support - complementing and interfacing with existing mechanisms. - Supporting consistent data collection, performance reporting and outcomes tracking. - Improving the overall carer journey by reducing duplication and confusion Renewal: Extension period of up to 12 months, subject to the provider satisfactory meeting contract performance measures within the contract. Adult Carers inclusive of Parent Carers Support for carers aged 18+ in a single, integrated adult carers offer, including parent carers. To provide: - Referral management to support the digital Triage system. - Statutory assessment and support planning function. - Provision of information & advice on carer rights . - Wellbeing activities. - Targeted outreach to diverse communities. - Appropriate co-location with other elements of the service to provide a seamless service offer and targeted outreach. Renewal: Extension period of up to 12 months, subject to the provider satisfactory meeting contract performance measures within the contract. Young Carers, Young Adult Carers and Sibling Carers Support for carers aged up to 25. To provide: - Referral management to support the digital Triage system. - Statutory assessment and support planning function. - Provision of information & advice on carer rights . - Alignment with Children's Services and Education pathways to complement education, wellbeing & family life and support transition through life stages. - Age appropriate, tailored activities, and peer support opportunities. - Targeted outreach to diverse communities. - Appropriate co-location with other elements of the service to provide a seamless service offer and targeted outreach. Renewal: Extension period of up to 12 months, subject to the provider satisfactory meeting contract performance measures within the contract. Carer Advocacy Independent advocacy for adult carers aged 18+, providing: - Referral management to support the digital Triage system. -Help to Carers through information & advice on their rights and to help them to understand their options. - To help carers to feel heard in assessments, reviews and decision-making. - Help carers to navigate complex health, social care and wider systems. - Appropriate co-location with other elements of the service to provide a seamless service offer. Renewal: Extension period of up to 12 months, subject to the provider satisfactory meeting contract performance measures within the contract. Carer Opportunties Flexible community-based opportunities for Carers. The contractor will: -Engage local businesses, community organisations and partners to source free or subsidised opportunities and activities for carers of all ages. -Articulate opportunities for business to deliver social value to the city and local communities. -Promote wellbeing, social connection and prevention. -Provide equitable access across all age groups. -Utilise and interface with technology/systems which deliver the digital platform. Renewal: Extension period of up to 12 months, subject to the provider satisfactory meeting contract performance measures within the contract. ### Planning Information Liverpool City Council will shortly be going to market to recommission our All-Age Carers Service for Liverpool. The services to be procured will offer support to carers of all ages in Liverpool, assist the council in meeting our duties under the Care Act 2014 and the Children and Families Act 2014 and be aligned to our Vision for carers in Liverpool and the Strategic Ambitions as outlined in Liverpool's All-Age Carers Strategy 2025-30. Recommissioning will focus on modern, strength-based, preventative approaches that utilises ways of working that harnesses coproduction, streamlines pathways, delivers flexible, accessible services for carers of all ages, prevents carer breakdown and embraces advancements in technology. To register an interest in attending the event please complete the Microsoft form: https://forms.office.com/e/sNtwPcdbhQ We look forward to seeing as many organisations as possible there, who want to hear more about our plans for all age carer services in Liverpool. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/047733-2026 | | Notice type | UK3 - Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 22 May 2026 | | Submission deadline | 23 Oct 2026 | | Future notice date | 11 Sep 2026 | | Award date | Not specified | | Contract period | 30 Apr 2027 - 30 Apr 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,462,205 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LIVERPOOL CITY COUNCIL | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 1DS | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | Waterfront South | | Westminster constituency | Liverpool Riverside | | Delivery location | TLD72 Liverpool | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 85 - Health and social work services ### Codes - 72212190 - Educational software development services - 72222300 - Information technology services - 72416000 - Application service providers - 85311300 - Welfare services for children and young people - 85312300 - Guidance and counselling services - 85312400 - Welfare services not delivered through residential institutions - 85320000 - Social services - 85323000 - Community health services ## Release History - 22 May 2026 at 10:56 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/047733-2026 - 17 Apr 2026 at 10:59 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035123-2026 - 16 Apr 2026 at 13:21 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/034741-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/047733-2026 22nd May 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/035123-2026 17th April 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/034741-2026 16th April 2026 - Pipeline notice on Find a Tender ## Notice URLs - https://forms.office.com/e/sNtwPcdbhQ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06844d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06844d.json.