---
title: "0033657 - Copilot use case discovery and execution - Procurement and Commissioning"
ocid: "ocds-h6vhtk-06849b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06849b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06849b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06849b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2026-04-16"
---

# 0033657 - Copilot use case discovery and execution - Procurement and Commissioning

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06849b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06849b.json)

## Summary

Durham County Council has completed the awarding stage of its procurement process titled "0033657 - Copilot use case discovery and execution - Procurement and Commissioning." This project is within the IT services industry category, focusing on consulting, software development, and support. The initiative aims to enhance productivity and decision-making within the council. Located in Durham, United Kingdom, the project follows a direct procurement method below the threshold without competition. The contract was signed on 20 March 2026 and runs from 1 April 2026 to 1 July 2026. The award was officially documented on 16 April 2026, marking the project's status as active, with Changing Social Ltd based in Bristol identified as the supplier.

This tender represents a significant opportunity for IT service providers looking to expand their business in the public sector, particularly those specialising in productivity-enhancing software and support services. It is well-suited for SMEs with expertise in Microsoft 365 Copilot solutions, as demonstrated by the successful pilot conducted with Changing Social Ltd. Businesses that can offer innovative technology solutions to improve organisational efficiency stand poised to benefit from such procurement engagements. Potential suppliers should consider focusing on tailored value realisation programmes that drive measurable impact within public sector operations.

## Notice

Following the successful completion of a Microsoft 365 Copilot and agent pilot delivered by Changing Social, Durham County Council intends to progress with wider Copilot adoption across the organisation. The pilot demonstrated clear potential to improve productivity, decision-making, and ways of working, providing a strong foundation for more targeted and value-led deployment. As a next step, Durham County Council intends to build on the work of the pilot with a focused use case discovery and value realisation programme within the Procurement function. The objective of this engagement is to identify, prioritise, and document high-value Copilot and agent use cases that can be taken forward into delivery with confidence, clarity, and measurable impact.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034901-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Mar 2026 |
| Contract period | 31 Mar 2026 - 1 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £36,486 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5WB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHANGING SOCIAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Apr 2026 at 16:03 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/034901-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034901-2026
  16th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.changingsocial.com
- http://www.durham.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06849b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06849b.json.