---
title: "28397 - 'Your Bus Journey' Surveys"
ocid: "ocds-h6vhtk-0684ce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0684ce"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0684ce.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0684ce.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PLYMOUTH CITY COUNCIL"
published: "2026-04-17"
---

# 28397 - 'Your Bus Journey' Surveys

Buyer: PLYMOUTH CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0684ce

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0684ce.json)

## Summary

Plymouth City Council is facilitating a public procurement for the provision of 'Your Bus Journey' surveys in Plymouth, specifically targeting six bus stop cluster locations including Derriford Hospital and Mutley Plain. This contract, now in the award stage, commenced on 1st April 2026 and runs through to 31st August 2027, with a potential extension up to 2029. Under the category of customer survey services, this initiative represents a direct procurement method and falls below the competition threshold. The project is being conducted in partnership with Transport Focus, a supplier noted for its experience within the small and medium enterprises (SME) sector.

This tender presents notable business growth opportunities for enterprises specialising in service delivery, particularly those with expertise in conducting customer surveys and data gathering in public transport domains. Businesses capable of delivering high-quality survey execution and analysis will find this lucrative, especially since the contract value is set at £56,450.90, with the potential for further extensions over the following years. Given the specific focus on bus journey surveys, organisations familiar with public transport and community engagement strategies will be well-suited to compete, aligning with Plymouth City Council’s strategic objectives in enhancing public transport experiences.

## Notice

Provision of 'Your Bus Journey' Surveys 26/27. The surveys will commence in April 26 and are to be conducted at six bus stop cluster locations across Plymouth: - Derriford Hospital - Mutley Plain - St Budeaux Community Centre - Royal Parade/Bedford way - Royal Parade/Theatre Royal - Embankment/Laira Bridge Road Members of the public will be approached to complete the survey on board bus services or at bus stops.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034988-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £56,450 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLYMOUTH CITY COUNCIL |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL1 3BJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | St Peter and the Waterfront |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPORT FOCUS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 17 Apr 2026 at 08:43 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/034988-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034988-2026
  17th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.plymouth.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.transportfocus.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0684ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0684ce.json.