---
title: "Private Medical Benefits Administrator"
ocid: "ocds-h6vhtk-0684e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0684e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0684e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0684e8.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TRANSPORT FOR LONDON"
published: "2026-04-17"
---

# Private Medical Benefits Administrator

Buyer: TRANSPORT FOR LONDON  
Current stage: Planning  
OCID: ocds-h6vhtk-0684e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0684e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0684e8.json)

## Summary

Transport for London (TfL) is in the planning stage for the appointment of a Private Medical Benefits Administrator, with the new contract set to commence on 1 December 2026. The procurement process involves a services contract for accident and health insurance, which will initially span three years, with an option to extend for up to two additional years. Located in London, TfL will conduct optional one-to-one meetings with interested suppliers on the 30th of April and 1st of May 2026. The procurement method includes early market engagement to inform suppliers about the requirement, priorities, and procurement route, with a deadline for engagement on 1 May 2026.

This tender presents significant opportunities for businesses specialising in healthcare administration and insurance services. Companies with expertise in managing medical benefits, controlling costs, and providing excellent service to both organisations and benefit members will be well-suited to compete. Key expectations include managing medical treatment spend, administering claims efficiently, and ensuring a seamless transition of the scheme. The contract's above-threshold nature implies substantial business gains, particularly for administrators capable of offering proactive account management and claims processes that align with the needs of nearly 6,900 employees and their dependants covered under the medical plan.

## Notice

Transport for London (TfL) are reviewing the existing Private Medical Benefit and will be appointing an Administrator with a new contract commencing on 1 December 2026. The contract will run for an initial three-year period with an option to extend for a further two years. The Administrator will be expected to manage the Private Medical Benefit on behalf of TfL including assessing claims and paying treatment costs. The Private Medical Benefit is currently financed via a Trust with c. 6,900 employees included within the plan plus their eligible dependants. Administration service is extremely important to TfL. TfL's chosen administrator needs to provide excellent service to both TfL and the Private Medical Benefit members. This includes offering a quality claims helpline and claims process for plan members as well as a proactive account management service to TfL. TfL are keen to work with an administrator who can procure and manage medical treatment spend appropriately. The selected provider should be able to demonstrate that they can control costs effectively and work with TfL to manage the claims spend. This includes the use of claims pathways such as direct access musculoskeletal services and open referral networks that are mandated within the benefit design to facilitate an efficient claims journey for plan members whilst controlling costs. Administrators must demonstrate their ability to manage the transition of the scheme effectively and seamlessly, with no disruption to TfL or members of the Private Medical Benefit.

### Planning Information

Transport for London intends to hold optional one‑to‑one meetings with interested suppliers. 
The meetings will be used to explain the requirement, what our priorities are, proposed procurement route and any Q&A's.
We are anticipating to host the one-to-one meetings on the 30th of April and 1st of May 2026, but if required and possible we can schedule the meeting for a different date and time.
To register your interest and arrange a one-to-one meeting, please contact Chris Stratton (ChrisStratton@tfl.gov.uk)
Participation in this early market engagement is entirely voluntary and is not a condition of participation in any subsequent procurement process. No supplier will receive any preferential treatment or advantage as a result of taking part.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035201-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 May 2026 |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Additional buyers | TOWERS WATSON LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Reigate and Banstead |
| Electoral ward | Reigate |
| Westminster constituency | Reigate |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66512000 - Accident and health insurance services

## Release History

- 17 Apr 2026 at 12:28 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035201-2026
- 17 Apr 2026 at 09:28 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035029-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/035029-2026
  17th April 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://tfl.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.wtwco.com/en-gb/solutions/investments

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0684e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0684e8.json.