---
title: "Your Bus Journey Survey"
ocid: "ocds-h6vhtk-068534"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068534"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068534.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068534.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTMORLAND AND FURNESS COUNCIL"
published: "2026-04-24"
---

# Your Bus Journey Survey

Buyer: WESTMORLAND AND FURNESS COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-068534

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068534)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068534.json)

## Summary

Westmorland and Furness Council has completed a procurement process titled "Your Bus Journey Survey" in the services category. The procurement was directly mandated by the Department for Transport, with no discretion to select an alternative provider, as part of the Local Authority Bus Grant funding conditions. Transport Focus was chosen as the supplier to deliver customer satisfaction surveys in the Westmorland and Furness area, with the contract taking effect from 25 April 2026 through to 31 March 2027. This procurement process follows a below-threshold method without competition, ensuring the delivery of necessary services to support local transport initiatives in the UKD12 region.

This procurement provides significant opportunities for businesses involved in transportation, data collection, and customer satisfaction services, especially small and medium enterprises (SMEs) with expertise in surveys. Although no competition was present in this case, similar tenders may arise that could be open to competitive bidding, allowing businesses to expand their presence and capabilities within the public sector. Collaborating on such projects can promote growth and establish long-term relationships with government entities like the Westmorland and Furness Council, enabling businesses to be at the forefront of valuable public service improvements.

## Notice

The Department for Transport has mandated the use of Transport Focus to deliver the "Your Bus Journey" survey as a condition of receiving Local Authority Bus Grant funding which is required to enable necessary services for the Westmorland and Furness area. The Authority does not have discretion to select an alternative provider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037697-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Feb 2026 |
| Contract period | 24 Apr 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £27,766 |
| Contracts value | £27,766 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMORLAND AND FURNESS COUNCIL |
| Locality | KENDAL |
| Post town | Lancaster |
| Postcode | LA9 4DQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD14 Westmorland and Furness |
| Local authority | Westmorland and Furness |
| Electoral ward | Kendal Strickland and Fell |
| Westminster constituency | Westmorland and Lonsdale |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPORT FOCUS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 24 Apr 2026 at 14:35 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/037697-2026
- 24 Apr 2026 at 14:27 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/037687-2026
- 17 Apr 2026 at 11:18 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/035144-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/037697-2026
  24th April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/037687-2026
  24th April 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/035144-2026
  17th April 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.transportfocus.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068534. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068534.json.