--- title: "UK_1184- UX Research and Digital Design services" ocid: "ocds-h6vhtk-06855a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06855a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06855a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06855a.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "BRITISH COUNCIL(THE)" published: "2026-04-30" --- # UK_1184- UX Research and Digital Design services Buyer: BRITISH COUNCIL(THE) Current stage: Tender OCID: ocds-h6vhtk-06855a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06855a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06855a.json) ## Summary The British Council, based in London, is inviting tenders for its project titled "UK_1184- UX Research and Digital Design services" in accordance with the UK Public General Act 2023/54. This procurement is an open procedure for services above the threshold, focusing on UX research, information architecture, and digital design enhancements. The procurement process is currently at the tender update stage, with a tender closing date set for 14 May 2026. The contract's anticipated start date is 8 June 2026, with potential renewal extending until 2030. The industry categories involved include computer hardware acceptance testing consultancy services, custom software development, and software-related services. Interested suppliers must submit their tenders electronically via the designated portal, with inquiries closing on 29 April 2026. This tender represents a significant opportunity for businesses specialising in digital design and UX research services to collaborate with a reputable public authority. The contract, valued at £800,000, provides ample scope not only for financial growth but also for bolstering one’s industry credentials by supporting the British Council's mission to enhance user experience across its digital platforms. The opportunity is particularly suited to SMEs and VCSEs with a strong portfolio in systems analysis, programming services, and a track record of delivering sustainable design solutions. Successful bidders will benefit from a long-term partnership, with the potential for three additional annual renewals, promoting sustainable business growth and continuity. ## Notice The British Council is seeking to appoint a single supplier to provide UX research, information architecture, and digital design services. The appointed supplier will deliver specialist UX and design services to support a rolling programme of enhancements, including UX audits, user research, usability testing, information architecture improvements, wireframing, prototyping, accessible and responsive UI design, design system development, and developer handover documentation. The website is built using Craft CMS and all design outputs must be compatible with the existing CMS architecture, supporting modular, scalable, and reusable components. Work will be commissioned on a project or call-off basis in line with agreed governance and business priorities. The objectives of this engagement are to improve user experience and clarity across key journeys, strengthen accessibility compliance (including WCAG 2.2 AA), increase engagement and conversion performance, ensure sustainable and future-proof design solutions, and enable effective collaboration across internal teams and external partners. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/039751-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Apr 2026 | | Submission deadline | 14 May 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 7 Jun 2026 - 7 Jun 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | £800,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRITISH COUNCIL(THE) | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JQ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72140000 - Computer hardware acceptance testing consultancy services - 72150000 - Computer audit consultancy and hardware consultancy services - 72230000 - Custom software development services - 72240000 - Systems analysis and programming services - 72260000 - Software-related services ## Release History - 30 Apr 2026 at 10:17 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039751-2026 - 17 Apr 2026 at 12:57 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035227-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/039751-2026 30th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/035227-2026 17th April 2026 - Tender notice on Find a Tender - https://tap.tcsapps.com/tap2/#/bc-supplier-registration ## Notice URLs - http://www.britishcouncil.org/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06855a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06855a.json.