--- title: "Market Engagement - Technology Enabled Care" ocid: "ocds-h6vhtk-068580" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068580" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068580.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068580.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "KNOWSLEY COUNCIL" published: "2026-04-17" --- # Market Engagement - Technology Enabled Care Buyer: KNOWSLEY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-068580 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068580) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068580.json) ## Summary Knowsley Council, a sub-central government public authority, is planning a procurement process for the Technology Enabled Care Service. This initiative involves engaging the market to assess current interest in providing services such as the installation, maintenance, and monitoring of digital care equipment. Located in Sale, United Kingdom, Knowsley Council seeks to gather responses from interested parties by 8th May 2026, with key engagement documentation accessible via The Chest / Proactis. The procurement is in the planning stage, expected to result in a contract worth £494,000, with planning to continue until the contract’s anticipated start on 2nd November 2026, extending until 1st November 2028. Businesses can anticipate further details on 1st July 2026. This tender presents significant opportunities for businesses specialising in digital technology services, particularly small and medium-sized enterprises (SMEs) offering IT consulting, software development, and internet support. With Knowsley Council planning to shift the responsibility of equipment procurement to the provider, businesses capable of managing inventory and fulfilling urgent equipment demands within set timelines will be well-positioned. Companies providing call monitoring services and those adaptable to delivering a 24/7 response framework stand to benefit, offering strategic growth through enhanced involvement in public health and technology sectors. The focus on daily living activity monitoring indicates potential opportunities for innovation in sensor technology and data-driven care solutions. ## Notice We would like to take the opportunity to test the market as outlined below, to determine current interest levels in the market for a Technology Enabled Care Service. The proposed service will need to provide the following: a) Install, maintain, storage and recycling of technology enabled care equipment. - Nearly all equipment is now digital, with only a handful of analogue devices still used in the community. It is expected that at the time of procuring a new contract all devices will be digital. In 2025/6 there was an average 15 new service users each month. The Council has a target of 2 working days for urgent installations and routine within 15 working days. Whilst the majority of equipment is more traditional telecare items, the Council also uses equipment to monitor daily living activities (DAL). DAL equipment typically uses sensors to monitor activity levels in the home. b) Call monitoring service - The current externally commissioned contract provides 24 hour a day / 365 days a year call monitoring service a with approximately 4,000 inbound calls and 2,000 outbound calls a month. c) Purchase equipment - The Council currently purchases technology enabled care equipment directly from suppliers and this is delivered to the providers equipment store. The provider stores the equipment and is responsible for inventory management, including advising the Council of when it needs to buy more TEC equipment and what equipment is required and delivers best for the Council. The Council intends to move the responsibility for ordering equipment to the provider when a new contract is procured. d) Information, Advice and Guidance - the current contract also provides a certain number of advice and information sessions for members of public and council staff. ### Planning Information Responses to market engagement period will end on the 8th May 2026 at 12-noon. All responses must be submitted via The Chest / Proactis in line with the requirements set out within the market engagement documentation. Any clarification questions must be directed through The Chest / Proactis messaging function. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/035285-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Apr 2026 | | Submission deadline | Not specified | | Future notice date | 1 Jul 2026 | | Award date | Not specified | | Contract period | 2 Nov 2026 - 1 Nov 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £494,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KNOWSLEY COUNCIL | | Locality | SALE | | Post town | Manchester | | Postcode | M33 7ZF | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Trafford | | Electoral ward | Sale Central | | Westminster constituency | Wythenshawe and Sale East | | Delivery location | TLD7 Merseyside | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 17 Apr 2026 at 13:59 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035285-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/035285-2026 17th April 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.knowsley.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068580. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068580.json.