---
title: "ITSM platform"
ocid: "ocds-h6vhtk-068696"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068696"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-068696.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-068696.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GRAVESHAM BOROUGH COUNCIL"
published: "2026-04-20"
---

# ITSM platform

Buyer: GRAVESHAM BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-068696

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068696)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-068696.json)

## Summary

Gravesham Borough Council has completed the procurement process for the continuation of SolarWinds Service Desk Licensing by appointing a new supplier. This procurement falls under the public authority category for sub-central government and was conducted using a direct method, classified as below the threshold without competition. The process culminated in an active award, with the contract signed on 23rd March 2026. The contract period commenced on 15th April 2026 and is set to conclude on 31st March 2029, covering the supply of software packages and computer support services. The primary location for the services is Gravesend, United Kingdom, aligning with the procurement's focus on the IT industry sector.

This engagement opens up avenues for small and medium enterprises specialising in IT support and consultancy services, particularly those with expertise in software packages and information systems. Prosperon Networks Ltd, classified as an SME, has been named the supplier for this contract, showcasing opportunities for companies of similar scale and industry focus to foster business growth through such procurement processes. The structure of this contract underlines the potential for future tenders offering direct procurement opportunities without the need for extensive competition, making it particularly attractive for SMEs looking to expand their service offerings in governmental sectors.

## Notice

Continuation of SolarWinds Service Desk Licensing via an New Supplier

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035736-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2026 |
| Contract period | 14 Apr 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £57,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GRAVESHAM BOROUGH COUNCIL |
| Locality | GRAVESEND |
| Post town | Dartford |
| Postcode | DA12 1AU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Gravesham |
| Electoral ward | Town |
| Westminster constituency | Gravesham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROSPERON NETWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72600000 - Computer support and consultancy services

## Release History

- 20 Apr 2026 at 14:09 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/035736-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/035736-2026
  20th April 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-068696. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-068696.json.