---
title: "Value Added Software Reseller Framework"
ocid: "ocds-h6vhtk-0686a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0686a0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0686a0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0686a0.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FINANCIAL OMBUDSMAN SERVICE LIMITED"
published: "2026-04-20"
---

# Value Added Software Reseller Framework

Buyer: FINANCIAL OMBUDSMAN SERVICE LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-0686a0

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## Summary

The Financial Ombudsman Service Limited is in the planning phase of a procurement process for establishing a Value Added Software Reseller Framework. Located in London, this initiative targets the software package and information systems industry, aiming to simplify software sourcing and management. Interested suppliers are invited to participate by completing a qualitative questionnaire available through the eSourcing tool Jaggaer by 8th May 2026. Following this, bilateral discussions may be held via Microsoft Teams during the week commencing 25th May 2026 to provide additional clarity. The procurement process, identified under the code ocds-h6vhtk-0686a0-035749-2026, operates under a public authority - sub-central government classification, with communication expected to continue on 22nd June 2026.

This tender presents significant business growth opportunities for organisations specialising in software asset management, optimisation, and related advisory services. The framework aims to aggregate software spend, reduce procurement redundancy, and enhance cost transparency, which can benefit businesses capable of delivering robust software asset management and support services. The project foresees a contract period starting from 2nd November 2026 until 1st November 2030, with potential extensions. The focus on creating a single supplier framework offers strategic leverage, especially for enterprises adept at managing vendor relationships and offering competitive pricing models. Businesses with expertise in cost-plus pricing and comprehensive value-added services in the software sector are well-suited to explore this market engagement opportunity.

## Notice

Our objective is to establish a Value Added Reseller Framework that simplifies how we source and manage software, while improving outcomes across cost, risk, transparency and capability. At a high level, we are seeking to: * Aggregate software spend where appropriate to improve pricing and commercial leverage, ultimately creating savings in this area. * Reduce duplication and administrative burden associated with repeated procurements * Introduce greater cost transparency through open book and cost plus models * Access meaningful value added services such as Software Asset Management (SAM), optimisation and audit support * Enable more proactive planning, renewal management and vendor negotiation * Retain flexibility to buy outside the framework where this represents better value or lower risk Our emerging proposal is to put in place a single supplier value added reseller framework to act as a strategic aggregation and enablement layer between us and the wider software vendor market. Key features of the proposed model include: * Cost plus, pass through pricing for software licences * Pre agreed framework terms and conditions * Structured and transparent discount mechanisms * Support for both large strategic vendors (e.g. hyperscalers) and niche software providers * Non exclusive framework design The scope under consideration includes, but is not limited to: * Commercial off the shelf software licensing * Software maintenance and renewal management * Licence compliance and audit support * Software Asset Management (SAM) and optimisation * Pre and post sales technical and commercial advice * Price benchmarking and competitive price comparisons * Management of vendor relationships and deal registration * Asset recording and licence position reporting * Hardware and related services The appointed supplier would support the supply of software and associated value added activities as the sole supplier on a single supplier framework. The purpose of this engagement is to explore viable commissioning options and assess market interest in delivering key services. The insights gained will help the FOS shape any future procurement strategy. This is preliminary market engagement only, not a call for competition and not scored. FOS is seeking input from organisations with expertise in the software sector to understand market capability and procurement considerations. We are seeking insight and feedback from potential VAR providers on our initial approach, particularly around the delivery of a cost-plus passthrough model for software procurement and the range of value-added services that may accompany it. This activity is intended to explore market capability and gather insight only. It focuses on understanding the VAR market's ability to support our requirements and does not involve supplier selection, down-selection, or any form of bid evaluation.

### Planning Information

Interested suppliers are invited to complete a qualitative questionnaire based on the prospectus by 8th May 2026. The questionaire and prospectus can be accessed via our eSourcing tool Jaggaer here: https://procurement.financial-ombudsman.org.uk. Registration is required on the portal in order to access the prospectus and questionaire.
Where further clarification is helpful, the Authority may also hold bilateral discussions with some suppliers regarding their questionnaire responses. These bilateral sessions, if required, are expected to take place w/c 25th May 2026 via Microsoft Teams.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035749-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 22 Jun 2026 |
| Award date | Not specified |
| Contract period | 2 Nov 2026 - 1 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Apr 2026 at 14:25 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/035749-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/035749-2026
  20th April 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://procurement.financial-ombudsman.org.uk
- https://procurement.financial-ombudsman.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0686a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0686a0.json.